Foh / Floor Manager - Stellenbosch
5 months ago
Busy coctail bar and restaurant in Stellenbosch is looking for a FOH / Floor Manager.
**Responsibilities**:
- Engaging with the guests by being present, keeping an eye on service and constant interaction with guests and responding to their needs
- Training and quality control of the staff & managing staff performance
- Communicating relevant information to team, Manager and guests
- Coordinate communication between front of the house and back of the house staff
- Planning rosters and managing stock flow
- Implementing new and fresh service ideas, train, manage staff
- Ensuring service standards are upheld and monitored.
- Doing daily cash-ups and notifying any other departments/suppliers of relevant information
- Forward planning of department, assist Junior Managers & Restaurant Manager on days off where duties need to be carried forward.
- Compliance with safety and hygiene regulations
- General administrative duties
**Requirements**:
- Grade 12
- Bilingual
- 2 - 3 years previous bar / restaurant management experience or similar role in the hospitality industry
- Good knowledge of food and beverages, including dietaries, bar and cocktails
- Team management & training abilities
- Availability to work within opening hours (e.g., evenings, public holidays, weekends)
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