Restaurant Floor Manager

6 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Restaurant in Cape Town Central is looking for a Restaurant Floor Manager to assist the General Manager to organize & run the restaurants activities in accordance with company's standards. The Floor Manager is responsible for the day-to-day functions of the restaurant food & beverage departments. Training and managing restaurant staff.
- Responsible for FOH duties and ensuring excellent guest relations
- Responsible for helping the restaurant meet service, sales, and profit objectives
- Supervising and directing associates in daily work activities
- Ensuring proper training of employees
- Maintaining good customer and public relations
- Ensuring that guests have a positive and memorable experience each and every time they visit
- Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required
- Manage Daily Operations and POS functions
- Check Inventory, order FOH Supplies
- Inspect Open & Close restaurant in accordance with daily checklists
- Enforce Company Policies and Procedures with Cash handling & reconciliation

**Requirements**:

- Grade 12
- At least 2 - 3 years experience in a guest facing FOH position
- Ability to multitask, and change priorities constantly as needed in a fast-paced environment
- Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently
- Exceptional organizational skills
- Good communication skills for dealing with diverse staff


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