Reseller - Operations Team Leader

6 months ago


Johannesburg, South Africa UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position handles day-to-day service issues within an operation. He/She works with hourly and management staff to address process, safety, staffing, and training. This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.

This position manages the Reseller Control Tower and Reseller customer base. He/She will need to be able to meet with customers, conduct reviews and handle/manage customer expectations and deal with senior management teams of the Reseller customer base.

This position requires people management experience. He/She will need to manage a strict KPI set and grow the Reseller customer base.

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.



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