Executive Head: Digital Platforms

3 months ago


Midrand, South Africa Vodafone Full time

**Role purpose**:
The EHOD: Digital Channels leads a capable team of specialists who are responsible for:
Digital implementation of VodaPay features roadmap;
Delivery of VodaPay sales and self-service best practices;
Delivery of Product Design and Experience roadmap

**Your responsibilities will include**:
**Commercial Online & self-services capabilities**
Act as business owner for the digital channels and self-services technology roadmap and provides requirements for channel experience.
Develop the self-services user experience and product strategy including roadmap and coordinate with key cross function stakeholders.
Manages detailed requirements and details designs of core Online and self service capability
Develop Digital Payments capabilities to support digital channel sales.
Develop business model for investment assessment
Drives detailed TNPS analyses
Budget for market analysis and required expertise for online and self-services
Ensure that appropriate commercial overviews, business models and processes are in place for any product and user experiment investment.
Support international markets online and self-services execution.
Manage the tracking of business benefits delivery by roadmap implementation
Develop the relevant cases to support market deployments or extensions of capabilities.

**Performance Tracking**
Implement a robust reporting framework to include the definition of KPI dashboard to monitor the overall health and track the achievements of the products and service read map, business benefits and endure delivery is on time, within scope and budget.
Monthly input to exco & other key decision making bodies.
Delivery tracking of products and services into markets
Control and manage the product and service product budget and RO

**Leadership and Teamwork**:
Provide inspirational leadership and coaching across the Vodacom organisation to deliver commercial outcomes in Online and Self Services
Champion of change, positioning Online and Self Services ways of working as a model for customer led, brand experience.
New company culture and organisation development.
Create a high level of employee engagement to deliver the leading customer experience in Vodacom.
Ensure diversity of gender and culture background in team
Create an environment responsive to rapid changes in market conditions, intraday, weekly and monthly
Actively manage relationship and alignment with Technology. Specifically the consumer. Enterprise and international units manage relationships with key suppliers.
Forge a close working relationship with local market management teams and develop product communities to share best practice and execute key initiatives
Thought leadership to develop a best in Class Online and Self Services experience.
Develop individuals within the team with real time coaching, feedback and timely career succession planning, ensuring that each individual has a documented personal development plan.
Ensure recruitment and retention programs attract and maximise world class talent to develop a high performance team.

**Innovation and Change**
Drive innovation in a product and services delivery while guiding the allocation of resources from low to high impact initiatives
Take a deep interest in new technology and emerging global services delivery trends and their relevant to Vodacom’s online and self-service approaches.
Guide technology through the implementation of the online and self-service product and services road map.
Develop the test proof of concept products services to enhance the customer experience.
Drive continues improvement programs for user experience and product and services.

**Communication**
An articulate and persuasive communicator with an inclusive and principal leadership style and the ability to forge effective working relationships quickly and across markets.
Perceived as deeply knowledgeable and manages effectively “up” and “down”
An effective collaborator who effect improvements through influence and persuasion.

**Must have technical / professional qualifications**:
Matric / grade 12 or SAQA Accredited Equivalent
3 year Business related Degree
MBA is an advantage
Minimum of 8 yrs. relevant experience essential in:
Online/Digital.
Sales
Insurance
Digital payments
Enterprise/Corporate customers
Operational management of large scale Online capability, including Online Store sales
Minimum of 4yrs Leadership/Management/Supervisory experience (essential)
International experience advantageous.

**OR**

Matric / grade 12 or SAQA Accredited Equivalent
Minimum of 10 years relevant experience essential in:
Online/Digital.
Sales
Insurance
Enterprise/Corporate customers
Operational management of large scale Online capability, including Online Store sales
Minimum of 2yrs Leadership/Management/Supervisory experience (essential)
International experience advantageous

**Core competencies, knowledge and experience**:
Strategy formulation and execution against strategy
Leadership and management



  • Midrand, South Africa The change Lab Full time

    We are a proud internationally recognised Digital Marketing Company that is equipped and experienced enough to assist Start-ups, SME’s and larger Business Organisations. **Position Title**:Head of Digital Strategy **Reporting to**:Managing Director **Based at**:Midrand Head Office **Job Purpose and Overview**: A digital strategy head leads the Digital...


  • Midrand, South Africa The change Lab Full time

    We are a proud internationally recognised Digital Marketing Company that is equipped and experienced enough to assist Start-ups, SME’s and larger Business Organisations. **Position Title**:Head of Digital Strategy **Reporting to**:Managing Director **Based at**:Midrand Head Office **Job Purpose and Overview**: A digital strategy head leads the Digital...


  • Midrand, South Africa Simboti Digital Full time

    Develop and manage digital marketing campaigns - Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc - Fix any error in online content - Identify new digital marketing trends and ensure that the brand is in front of the industry developments. - Execute social media efforts to improve KPIs,...


  • Midrand, South Africa Simboti Digital Full time

    **Job description** As a Digital Marketing learner, you will have the opportunity to learn and assist our Digital Market and support the development and execution of various client social media campaigns. The duration of the learnership is a minimum of 24 months. You will have the opportunity to learn and assist our Digital Marketing team and support the...


  • Midrand, South Africa Simboti Digital Full time

    Passionate about social media marketing - willing to learn more about Digital Marketing - Good customer service - Well spoken - **South African**: - Manage digital marketing campaigns for clients - Optimize content for social networking channels such as Facebook, Twitter, Instagram, etc - Create social media content for client social media campaigns -...

  • Head of Sales

    4 months ago


    Midrand, South Africa Siemens Full time

    **Job Title / Role**:Head of Sales** **Organization**:Lead Country South Africa** **Location**:Midrand, South Africa** **Reporting Manager**:Country Head of (Digital Industries)** The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization...

  • Head of Sales

    4 months ago


    Midrand, South Africa Siemens Mobility Full time

    **Job ID**: - 371180**Company**: - Siemens Proprietary Limited**Organization**: - Digital Industries**Job Family**: - Sales**Experience Level**: - Experienced Professional**Full Time / Part Time**: - Full-time**Remote vs Office**: - Office/Site only**Contract Type**: - Permanent**Job Title / Role**:Head of Sales** **Organization**:Lead Country South...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: Vodacom is on a journey to become the South Africa’s leading technology company, moving from a handset retailer & network provider into a truly digital business. We will achieve this and deliver on our brand purpose by providing the best voice and data experience in the industry. Central to our aspirations will be the ability to offer an...


  • Midrand, South Africa TNG Solutions Full time

    At Simboti Digital we currently looking for Digital Marketing Sales Executive. A digital marketing sales executive is a professional who sells digital marketing products and services to businesses. You should work to understand our client's needs and goals, and then develop and propose a digital marketing strategy that will help them achieve those goals....

  • Digital Strategist

    4 months ago


    Midrand, South Africa The change Lab Full time

    We are a proud internationally recognised Digital Marketing Company that is equipped and experienced enough to assist Start-ups, SME’s and larger Business Organisations. **Position Title**:Digital Strategist **Reporting to**:Managing Director **Based at**:Midrand Head Office **Job Purpose and Overview**: The purpose of the Executive Personal Assistant...

  • Group Creative Head

    4 months ago


    Midrand, South Africa WFA Consult Pty Ltd Full time

    Marketing Group Creative Head - join small group of companies, manage digital, social media, web and mobile platforms on behalf of a property, insurance and school company. **REQUIREMENTS**: A relevant degree or diploma, 2 to 5 years experience, energetic, open minded and driven to make a difference. Knowlegde: 1. Web design. 2. social media. 3. Google. 4....


  • Midrand, South Africa Centre Recruit Consultants Full time

    We are seeking a highly skilled and motivated individual to join our team as a Digital Marketing and Social Media Manager. As a key member of our marketing department, you will be responsible for developing and implementing effective digital marketing strategies, managing social media platforms, and utilizing graphic design skills to create visually...


  • Midrand, South Africa Autorecruit Full time

    We are seeking a results-driven and innovative Senior Digital Marketer to join our dynamic marketing team. The ideal candidate will possess a deep understanding of digital marketing strategies, tools, and best practices, with the ability to lead and execute integrated digital campaigns that drive growth and engagement. Key Responsibilities: • Develop,...

  • Head of It

    3 months ago


    Midrand, South Africa Bridgena Barnard Personnel Group Full time

    Gauteng International Financial Services Group requires the expertise of a IT person to head-up the division Identification of new and emerging hardware, software and technologies Assessment of these technology and relevance Emerging technology among staff and business In collaboration with various Stakeholders to investigate Hardware and Software option...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Senior Digital MarketerWe are seeking a seasoned digital marketing expert to lead our marketing team in driving growth and engagement through innovative strategies and campaigns.Key Responsibilities:Develop and execute comprehensive digital marketing plans across multiple channels, including SEO, SEM, email marketing, social media, content marketing, and...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Job Description**Job Title:** Senior Digital Marketer**Job Summary:** We are seeking a highly skilled and experienced Senior Digital Marketer to join our dynamic marketing team at Autorecruit. The ideal candidate will possess a deep understanding of digital marketing strategies, tools, and best practices, with the ability to lead and execute integrated...


  • Midrand, South Africa Vodafone Full time

    **.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Business Unit**: Vodacom Group Digital & IT focuses on enabling digital transformation to unlock efficiencies, better serve our customers, and drive profitable growth. We aspire to be the lowest cost...


  • Midrand, South Africa Be Different Recruitment Full time

    Our client, a dynamic and young tech business that provides access to a multitude of innovative end-to-end digital media and fintech technology products based in Kyalami, Sandton is urgently looking for a Senior Manager: Digital Sales to build the business locally and into Africa and then into the international market. The role requires a hunter personality...


  • Midrand, Gauteng, South Africa TalentCru Full time

    Digital Operations SpecialistWe are seeking a highly skilled Digital Operations Specialist to join our team at TalentCru. As a key member of our Digital OPS Support function, you will play a critical role in ensuring the smooth operation of our digital channels and e-commerce platforms.Key Responsibilities:Investigate and resolve customer queries and...


  • Midrand, South Africa Vodafone Full time

    **Role Purpose/Business Unit**: Are you ready to join Vodacom’s exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution of our IT technology landscape, harnessing the latest technical innovations available.The role of a Principal Specialist...