Deal Liaison Specialist
6 days ago
**Deal Liaison Specialist**
**Job description**
**About Sourcefin**
Sourcefin is a start-up fintech company specialising in the funding of purchase orders and tenders. Sourcefin provides a full-service suite, including expert procurement, sourcing, logistics and buyer management support.
**Key purpose**
**Areas of responsibilities**
- Manage outbound calls to end buyers with efficiency and courtesy
- Follow conversation prompts and scripts when handling different topics
- Build sustainable relationships and engage end buyer, improving Sourcefin's brand equity
- Keep accessible, comprehensive records of all conversations
- Be willing to learn, grow and develop by attending courses and workshops to improve knowledge and performance level
- Meet or exceed personal/team qualitative and quantitative targets
**Education, experience and skills**
- Previous experience in a call centre role is advantageous
- Proven track record of over-achievement
- Strong phone and verbal communication skills, plus active listening skills
- Comfortability with internal software tracking tools and best practices
- Flexibility to manage many different personality types
- Ability to multi-task, set priorities, and manage time effectively
- Must have a matric certificate or similar
- Post-school education (certificates, diplomas or degrees) is advantageous
**Employment Type**
Full-time
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