Lead Support Specialist

1 month ago


Cape Town, South Africa Moving Heads Personnel Full time

**IT Lead Support Specialist**
**Cape Town**

The primary purpose is to ensure the smooth running of the Linux and Kubernetes platforms that supports the DevOps function.
- Maintain and support all Linux Server Environment, provide system support
- Maintain and support Kubernetes and Rancher micro-services infrastructure and hosting platform
- Responsible for capacity monitoring
- Complete daily system health checks
- Maintain system diagrams and relevant system documentation
- Manage end-to-end patch management, security of compliance of Linux Server environment
- Maintain and manage servers utilizing Salt
- Disaster recovery and business continuity
- Monitoring and Management of Infrastructure and backups
- Network, firewall rules changes, management, troubleshooting and integrations
- Manage certificates on Linux and AS400 systems
- Leads others in technical initiatives across /environments
- Communicates effectively regarding support-related activities.
- Pro-actively monitors the production environment.
- Provides 24 x 7 first-line standby / support for production environments.
- Participates in software and/or hardware upgrades.- Linux certification
- AWS Certification
- Matric qualification
- Appropriate IT qualification or more than 5yrs experiences in a similar role
- 5-6 years practical technical support experience. Broader knowledge across platforms.
- Knowledge of DevOps tools and systems (Jenkins, Nexus, SVN, GitLab) adventurous
- A good understanding of any of (proof of experience) IT Maintenance and Support functions
- Standby availability (after hours)
- DR facilitation and roll-out management
- Expedition of infrastructure upgrades

**Skills**

Apache Tomcat, Citrix XenApp, Citrix XenClient, Citrix XenServer, DevOps, Disaster Recovery (DR), Hardware Upgrades, Information Technology (IT) Support, Infrastructure Automation, Java, Kubernetes, Production Environment, Systems Support, Ubuntu Linux Server, Windows System Administration 20.1lo

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)



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