Front of House Manager

2 days ago


Bellville, South Africa Jackson and Black Tyger Full time

*Salary: Market Related_

**Key Responsibilities**:

- Lead and supervise front-of-house staff including waiters, runners and bartenders.
- Ensure excellent Customer service through effective communication, problem-solving, and by maintaining high service standards.
- Train and develop team members, providing ongoing coaching and feedback.
- Oversee daily operations to ensure a smooth workflow and optimal guest experience.
- Monitor and manage front-of-house operations, ensuring cleanliness and organization of the restaurant area, bar, and smoking section.
- Handle customer complaints or concerns promptly and professionally, always striving to improve the guest experience.
- Maintain inventory and ensure front-of-house supplies are stocked and well-organized.
- Work closely with the kitchen staff to ensure timely and accurate delivery of orders.
- Manage reservations, waitlists, and guest seating efficiently.
- Assist with scheduling and shift management, ensuring adequate coverage during peak times.
- Uphold company policies, health and safety standards at all times.

**Qualifications**:

- Proven experience in a supervisory or management role within the hospitality industry, preferably in a restaurant or similar setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Exceptional organizational skills with attention to detail.
- Ability to remain calm and professional under pressure.
- Proficiency in Pilot POS system is a pre-requisite.
- Basic office software (e.g., Microsoft Office or Google Suite).
- A passion for exceptional customer service and a commitment to excellence.

**Desired Attributes**:

- Ability to motivate and inspire a team.
- Strong problem-solving skills and adaptability.
- Knowledge of food and beverage operations is a plus.
- Previous experience with high-volume service is preferred.

**Why Join Us?**
- Competitive pay with opportunities for advancement.
- A supportive and collaborative team environment.
- Opportunities for professional growth and training.
- Discounts on food and beverage for you and your family.

**Job Types**: Full-time, Permanent

Application Deadline: 2024/11/20


  • Cashier - Corporate

    5 months ago


    Bellville, South Africa Tsebo Group Full time

    **About Us**: TsAfrika is recruiting a Cashier to join our team, The Cashier is the first line of contact that the customer has when entering a store. Cashiers receive cash, cheques or credit/debit card payments, record these payments using cash registers or electronic equipment, and provide change to customers. As a leading African Integrated Workplace...

  • Cashier - B&i

    4 months ago


    Bellville, South Africa Tsebo Group Full time

    **About Us**: FEDICS is recruiting a Cashier to join our team, The Cashier is the first line of contact that the customer has when entering a store. Cashiers receive cash, cheques or credit/debit card payments, record these payments using cash registers or electronic equipment, and provide change to customers. As a leading African Integrated Workplace...

  • Cashier - Corporate

    5 months ago


    Bellville, South Africa Tsebo Group Full time

    **About Us**: TsAfrika is recruiting a Cashier to join our team, The Cashier is the first line of contact that the customer has when entering a store. Cashiers receive cash, cheques or credit/debit card payments, record these payments using cash registers or electronic equipment, and provide change to customers. As a leading African Integrated Workplace...


  • Bellville, South Africa HotelJobs.co.za Full time

    **Based in the Northern Suburbs of Cape Town - Join a large Corporate Hotel Group as Front Office Co-Ordinator.** - Supervises Reception staff to ensure the courteous and efficient welcoming and departing procedures. - Supervises and completes Front Office administration in accordance with set procedures. - Required to work reception and duty management...


  • Bellville, South Africa KidStation Family Hair Salon Full time

    Are you friendly, energetic, and love working with children? KidStation is looking for a Saturday assistant to help our stylists and front-of-house team! What You’ll Do: - Assist stylists with prep, cleanup, washes, treatments and more - Assist receptionist - Greet and manage clients at reception - Help keep our salon clean and organized - Support a fun,...


  • Bellville, South Africa HotelJobs.co.za Full time

    An upmarket boutique guesthouse in Bellville offering 8 luxury suites is looking for a neat and well presented receptionist to carry out all front office duties. Applicants must be able to manage the front desk on their own, must be fully bilingual (English & Afrikaans), show a stable work history with at least 3 years experience in a similar role within an...


  • Bellville, South Africa HotelJobs.co.za Full time

    An upmarket boutique guesthouse in Bellville offering 8 luxury suites is looking for a neat and well presented receptionist to carry out all front office duties. Applicants must be able to manage the front desk on their own, must be fully bilingual (English & Afrikaans), show a stable work history with at least 3 years experience in a similar role within an...


  • Bellville, South Africa JSM Business Services Full time

    Our client, an Electrical and Mechanical Engineering firm that provides safe and profitable engineering and renewable energy solutions, wants to appoint an experienced Office and Administration Manager. Duties and responsibilities: - Being the face of the business in the front of house - Answer phone calls and greet guests - Arrange and manage travel,...


  • Bellville, South Africa JSM Business Services Full time

    Our client, an Electrical and Mechanical Engineering firm that provides safe and profitable engineering and renewable energy solutions, wants to appoint an experienced Office and Administration Manager. Duties and responsibilities: - Being the face of the business in the front of house - Answer phone calls and greet guests - Arrange and manage travel,...


  • Bellville, South Africa University of the Western Cape Full time

    Post Number- 8021450- Faculty/Department- University of the Western Cape -> Deputy Vice-Chancellor: Student Development & Support -> Residential Services- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary) - Closing Date- 30/9/2024**Role Clarification & Key Performance Areas** The Division...

  • Foreman: Carpentry

    5 months ago


    Bellville, South Africa University of the Western Cape Full time

    **The Infrastructure and Engineering Department** plays a pivotal role in the maintenance and improvement of the University’s infrastructure. We seek to employ a skilled, knowledgeable and resourceful individual. **Reporting to the Manager: Maintenance** the appointee’s duties will include, but not be limited to the below and execution of the following...

  • Operations Manager

    1 month ago


    Bellville, South Africa HotelJobs.co.za Full time

    This Cosmetic & Fragrance company has a clear vision and sense of purpose. A family-owned business, we believe in valuing, encouraging and empowering **all **the lives we touch, both internally and externally. We have lots of fun, learn, unlearn, relearn, explore, evolve, embrace and adapt to new and exciting growth opportunities with a fiery passion,...

  • Sale Manager

    5 months ago


    Bellville, South Africa WeTrade Property Full time

    **Position Title**: Office Manager / Sales Manager **Reports to**: Directors / General Manager **Position Overview**:This position as Office/Sales Manager plays a major role in the success and the profitability of the company. The appointed person must be goal driven and goal orientated with great management and training skills and a passion for the...

  • Procurement Manager

    5 months ago


    Bellville, South Africa Tree of New Beginnings Full time

    **This position is an on-site position in the Northern Suburbs.** We are looking for an innovative procurement manager. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes. Our procurement manager will be a supply chain and logistics expert who...

  • Operations Manager

    5 months ago


    Bellville, South Africa CBRE Excellerate Full time

    **Main purpose / objective of the position**: Inspection of buildings, management and control of service - and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager **Decision making authority**: Decisions are based on knowledge of theory...


  • Bellville, South Africa Silver Solutions 1579 Full time

    We are looking for a well groomed female with at least 2 years experience in administrative or front office/front line experience. In this portfolio you will report directly to the owner and managing director of this company. Live in Bellville or surrounding areas within 5 km. Must be computer literate, Microsoft Office. Must be fluent in English and...


  • Bellville, South Africa Cape Peninsula University of Technology Full time

    Faculty- Support / Admin Department- Department- Cape Peninsula University of Technology -> Protection Services -> Protection Services- Campus/ Location- Bellville Campus - Bellville, Cape Town, WC ZA (Primary) - Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based on...


  • Bellville, South Africa Western Cape Government Full time

    **Job Purpose**: The Department of Infrastructure, Western Cape Government has an opportunity for a competent individual to render a fleet administrative support service. **Minimum Requirements**: Grade 12 (Senior Certificate or equivalent qualification); A valid (code B or higher) driving licence. NB: People with disabilities that restrict driving...

  • Operations Manager

    5 months ago


    Bellville, South Africa CBRE Excellerate Full time

    **Process**: - Budgeting and Expense Control. - Input on annual expense budget. - Input on monthly, quarterly forecasts. - Variance reporting on actuals to budget and forecast. - Monthly input on expense control and cash flow requirements. - Manage & Create purchase orders on system. - Maintain stock register. - Assist in cost effective management of all...


  • Bellville, South Africa University of the Western Cape Full time

    Post Number- 8020311- Faculty/Department- University of the Western Cape -> Economics & Management Sciences -> Management and Entrepreneurship- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary) - Closing Date**Role Clarification & Key Performance Areas** The University of the Western Cape...