Billing Specialist

2 months ago


Cape Town, South Africa TechQuarters Full time

**Job description**

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organisations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the absolute best cloud solutions.

Babble’s growth over the last few years is one of the immense success stories in its industry. This is demonstrated by the private equity investment of Graphite Capital in November 2020 - which was supported by reinvestment from LDC and management - to accelerate the buy and build strategy for the business. Annual revenue has rapidly grown to £40m - over 90% of which is recurring. It has over 25,000 cloud-based users,

34,000 mobile connections and 4,000 CCaaS supported agents.

**The Purpose of your role**

**Key Responsibilities**
- Phone Support for Customer Queries/Internal Queries.
- Management of Billing Cases - Customer queries.
- Management of Contracts cases - Customer Terminations.
- Administrate Sales opportunities.
- Maintain Customer Records.
- Running of Ad hoc Invoicing
- Completion of Monthly Invoice checks before sign of.
- Uphold responsibility for allocated accounts.
- Ad hoc Bill run Tasks where required

**What good looks like for this role**
- You will be counted on to manage your own case load in a timely and professional manner dealing with all manner of queries and disputes for subscription-based contracts.
- In more difficult cases you will need to decide when to escalate them to the Team Leader for resolution.
- You must be cool under pressure and will need to be confident in your role as you will be dealing with individuals in senior positions when resolving disputes and queries.
- You will need to create and maintain strong relationships both within and outside the organisation, as you will be working with other teams across the business
- This is an extremely fast paced team, you need to be tenacious, conscientious, efficient, and diligent always.

**Requirements for the role**
- Proven experience in Billing
- Proven experience in Telecoms desirable
- Good organizational skills
- Excellent communication skills
- Ability to adapt to tight deadlines
- Work comfortably individually and as part of a Team

**What you also need to know**

Schedule:

- Monday to Friday
- Hours will be core UK hours (9am - 5.30pm)
- You will be working under our Billing Team Leader

**Why would you work at Babble?**
- Competitive salary
- 23 days annual leave plus bank holidays with increased annual leave based on length of service
- We are changing the way our space works by innovation. Why wouldn’t you want to be part of that?

**The recruitment journey**

We want to fill this role quickly, but we want to get the right person for the role. The recruitment process will consist of a screening call with the Manager. If you proceed past this, then you will have a second follow up interview with one other member of the Executive Leadership Team / management team.



  • Cape Town, South Africa SA COMMERCIAL Full time

    Dutch Billing Specialist We are currently seeking full-time Dutch **native speakers**, that is customer-centric, energetic individuals to join the team as a Billing Support Specialist. As billing support you will be responsible for assisting customers with tasks related to subscriptions and invoice-related matters across all products offered within the EMEA...


  • Cape Town, South Africa Incubeta Full time

    Incubeta seeks to appoint a Billing & Collection Specialist as part of our Group Finance department. The role will take responsibility for customer invoicing, supporting cash collection, escalating collection issues and ensuring all accounts receivable functions are performed in line with Group controls and processes. **About Incubeta** Incubeta is a...

  • Billing Specialist

    3 months ago


    Cape Town, South Africa Babble Cloud Full time

    **Job description** Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organizations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the absolute best cloud...

  • Mri Billing Specialist

    3 months ago


    Cape Town, South Africa The Talent Experts Full time

    _Unlock Your Potential: Join a dynamic team shaping the future of Property Management!_ **Is this you?** Are you a meticulous and detail-oriented Billing Specialist with a passion for accuracy and efficiency? Do you thrive in a fast-paced environment, handling everything from lease audits to debtor management with ease? If you are someone who loves what...


  • Cape Town, South Africa RetailNext Full time

    **RetailNext?** RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our proprietary IoT sensor, Aurora, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to...

  • Billing Manager

    3 months ago


    Cape Town, South Africa MCI Jobs Full time

    POSITION OVERVIEW: **Job Title**: Billing Manager **Job Type**:Full-Time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we...


  • Cape Town, South Africa Caliber Six Full time

    **Responsibilities**: - Process and submit medical claims to insurance companies. - Follow up on unpaid claims and handle denials. - Verify patient insurance information and eligibility. - Answer billing-related inquiries from patients and insurance companies. - Maintain accurate records of billing activities and transactions. **Requirements**: - Fluent...


  • Cape Town, South Africa iMedrecruit Full time

    About the job Medical Billing Administrator and Receptionist, Cape Town (Northern Suburbs) **Medical Billing Administrator and Receptionist, Cape Town (Northern Suburbs)** Our client, a Medical Specialist based in Northern Suburbs of Cape Town, is seeking to recruit a well presented and experienced medical receptionist with billing...


  • Cape Town, South Africa Incubeta Full time

    Incubeta seeks to appoint a Senior Billing Specialist as part of our Group Finance department. The role will take responsibility for customer invoicing, supporting cash collection, escalating collection issues and ensuring all accounts receivable functions are performed in line with Group controls and processes.  About Incubeta ...


  • Cape Town, South Africa iMedrecruit Full time

    **Medical Billing Administrator and Receptionist, Cape Town (Northern Suburbs)** Our client, a Medical Specialist based in Northern Suburbs of Cape Town, is seeking to recruit a well presented and experienced medical receptionist with billing experience. **Requirements**: - Greet and assist patients in a courteous and kind manner, whether in person or...

  • Billing Specialist

    3 months ago


    Cape Town, South Africa Pixelogic Media Partners, LLC Full time

    For over 10 years, Pixelogic Media Partners has provided technology solutions to the entertainment industry. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring. Our clients include virtually all of the major Hollywood studios and dozens of independent studios. To date,...

  • Upholstery Specialist

    3 months ago


    Cape Town, South Africa Western Cape Recruitment Full time

    Our client, who is a globally renowned manufacturing company in the automotive industry, is looking for an Upholstery Specialist to join their team. Your responsibilities will include upholstery designing, pattern designing, and nesting patterns and materials for the manufacturing of upholstery products. You will also be managing improvement projects to...

  • Upholstery Specialist

    3 months ago


    Cape Town, South Africa Western Cape Recruitment Full time

    Our client, who is a globally renowned manufacturing company in the automotive industry, is looking for an Upholstery Specialist to join their team. Your responsibilities will include upholstery designing, pattern designing, and nesting patterns and materials for the manufacturing of upholstery products. You will also be managing improvement projects to...


  • Cape Town, Western Cape, South Africa Performability Full time

    Job Summary:We are seeking a highly skilled Electrical Systems Design Specialist to join our team at Performability. As an Electrical Systems Design Specialist, you will be responsible for designing and managing electrical building services projects from inception to handover.Key Responsibilities:Project Management: Manage and contract supervise building...


  • Cape Town, Western Cape, South Africa MCI, LC Full time

    Job SummaryMCI, LC is seeking a highly motivated and dedicated Collections Specialist to join our team. As a Collections Specialist, you will play a crucial role in our organization by assisting in the recovery of outstanding debts from customers.Key ResponsibilitiesInitiate contact with customers who have overdue accounts through inbound and outbound...


  • Cape Town, South Africa Peach Payments Full time

    **Peach Payments** Peach Payments is a fast growing Pan-African PSP that makes online commerce and digital payment acceptance easier and more accessible across all Africa. We work with small and large sellers to provide a complete toolkit to accept, manage and disburse payments through web and mobile. Our merchant partners include your favorite food...


  • Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 06.09.2024 REFERENCE NUMBER WS 54/24 Ext SALARY R422 662 p.a. (T11 Notch 1) DEPARTMENT Technical Services DIRECTORATE WATER AND SANITATION Specialist Engineering Artisan **Requirements**: Trade tested in Fitting and Turning - Minimum of 5 years post apprenticeship experience - Knowledge of Occupational Health & Safety Act -...


  • Cape Town, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is looking for an Accounts Payable Specialist. This role is responsible for processing invoices, reconciling accounts, and ensuring all payments are made on time. Work closely with other departments to ensure that financial transactions are accurate and efficient. **Responsibilities**: - Manage all shared accounts payable mailboxes. - Prepare...


  • Cape Town, South Africa O'Brien Recruitment Full time

    Are you passionate about delivering exceptional service in the dynamic world of hospitality? Your next exciting opportunity awaits at this prestigious Cape Town hotel. We are currently seeking a dedicated professional to fill the role of Group Reservations Specialist on a permanent basis. **Key Responsibilities**: Efficiently plan and organize daily work...


  • Cape Town, Western Cape, South Africa Red Ember Recruitment Full time

    **Job Summary**We are seeking a highly skilled and experienced Commercial Litigation Support Specialist to join our team at Red Ember Recruitment. As a key member of our team, you will be responsible for providing administrative support to our clients in the field of commercial litigation.**Key Responsibilities**Drafting and Preparation of Court...