Medical Billing Administrator and Receptionist
5 months ago
About the job Medical Billing Administrator and Receptionist, Cape Town (Northern Suburbs)
**Medical Billing Administrator and Receptionist, Cape Town (Northern Suburbs)**
Our client, a Medical Specialist based in Northern Suburbs of Cape Town, is seeking to recruit a well presented and experienced medical receptionist with billing experience.
**Requirements**:
- Greet and assist patients in a courteous and kind manner, whether in person or telephonically
- Schedule appointments and maintain records and accounts
- Attend to patient enquiries
- Run an efficient diary and appointment schedule
- Keep patients informed if the Dr is running late and manage service delays professionally
- Show empathy towards patients and anticipate patients' anxieties
- Efficient filing and retrieving of patient records
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Knowledge of ICD10 codes and tariff codes
- Billing of all consultations, medical forms and procedures
- Follow up on outstanding accounts
- Assist with monthly reporting
- PMB registrations
- Maintain accountability for payments, debt collections and receipting of monies
- Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs
- Attend to patient emergencies and telephone triage
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Assist with social media
- Ensure a neat and tidy reception area
- General administration
**Qualification**:
- At least 3 - 5 years full medical billing experience
- Medical software experience (Vericlaim) will be an advantage
- Experience in social media will be an advantage
**Skills and attributes**:
- Fluent in Afrikaans and English
- Passionate
- Ability to multitask
- Flexibility
- Excellent telephonic communication skills
- Customer service orientated
- Good time management
- Excellent organisational skills
- Attention to detail
- Professionalism
- Quality focussed
**Working hours**:
Monday to Friday, 08h00- 17h00 with overtime if required
**Appointment**:
ASAP
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