Dialler Manager

**JOB SUMMARY** **Responsibilities & Duties** Responsible to operate and manage our Vici-dial system, as well as providing Dialler management. This individual will be responsible for managing campaigns on the dialer respectively to the dialer level. The primary objective of the role is to execute and manage dialler strategy for different...

JOB SUMMARYResponsibilities & DutiesResponsible to operate and manage our Vici-dial system, as well as providing Dialler management. This individual will be responsible for managing campaigns on the dialer respectively to the dialer level. The primary objective of the role is to execute and manage dialler strategy for different branches.Responsibilities and...

We are looking for a hands-on self-starter with solid experience operating dialler systems to join our dynamic and fast paced call centre team. Key Responsibilities - Enable the optimal use of the Hosted Contact Centre (HCC) technology and dialer related resourcing; - Manage the HCC to enable effective execution of the credit risk driven collection...

We are looking for a hands-on self-starter with solid experience operating dialler systems to join our dynamic and fast paced call centre team. Key Responsibilities - Enable the optimal use of the Hosted Contact Centre (HCC) technology and dialer related resourcing; - Manage the HCC to enable effective execution of the credit risk driven collection...

We are looking for a hands-on self-starter with solid experience operating dialler systems to join our dynamic and fast paced call centre team. Key Responsibilities - Enable the optimal use of the Hosted Contact Centre (HCC) technology and dialer related resourcing; - Manage the HCC to enable effective execution of the credit risk driven collection...

Building data queries using Google Sheets (SQL processes, triggers and SSIS packages is an advantage) Building daily reports on campaigns for previous days using SQL, Excel and ICBM. Analyse dialler results in real-time for agents and recommends changes to current process. Communicate any dialler issues with management and vendor. Compile monthly report for...

Building data queries using Google Sheets (SQL processes, triggers and SSIS packages is an advantage)Building daily reports on campaigns for previous days using SQL, Excel and ICBM.Analyse dialler results in real-time for agents and recommends changes to current process.Communicate any dialler issues with management and vendor.Compile monthly report for...

Financial Wealth Holding, a leading BPO in the Financial Services Industry, is looking for a Dialer Specialist who is looking for a new challenge. **Key performance areas**: - To manage all outbound and inbound administration functions on the telephony platform (Connex One) - Liaise with IT for fault resolution and new implementations - Develop and execute...

Financial Wealth Holding, a leading BPO in the Financial Services Industry, is looking for a Dialer Specialist who is looking for a new challenge.Key performance areas: To manage all outbound and inbound administration functions on the telephony platform (Connex One) Liaise with IT for fault resolution and new implementations Develop and execute dialler...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town. Key Responsibilities:Manage and maintain the dialler to maximize campaign performance.Collaborate and...

Campaigns Manager **JOB SUMMARY** The Campaign manager at IconAF is **responsible for,** maintaining all campaign schedules and ensuring the success of every campaign that is assigned to the branch that they are custodians of. The responsibility of the campaign Manager is not exhaustive and may change from time to time as decided by...

**Position**: Data Analyst (with Dialler experience) **Location**: Remote **Department**: Call Centre Operations **Reports to**: Call Centre Manager **Key Responsibilities**: - Analyse call centre performance data, including call volume, call duration, wait times, and agent performance. - Monitor and evaluate the effectiveness of the dialler system,...

The Campaigns manager at IconAF is **responsible for,** maintaining all campaign schedules and ensuring the success of every campaign that is assigned to the branch that they are custodians of The responsibility of the campaign Manager is not exhaustive and may change from time to time as decided by Management. **Business Responsibility**: Ensure that all...

My client, a leading BPO in the Financial Services Industry, is looking for a Dialer Manager who is looking for a new challenge.Key duties, but not limited to:Develop and execute dialer strategies in tandem with the Business Intelligence Analyst. Responsible for the overall maintenance and running of the dialer system. Responsible for all Dialer enhancements...

The Campaigns manager at IconAF is responsible for, maintaining all campaign schedules and ensuring the success of every campaign that is assigned to the branch that they are custodians ofThe responsibility of the campaign Manager is not exhaustive and may change from time to time as decided by Management.Business Responsibility:Ensure that all systems are...

Job Description To provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operations - Dialer management - Campaign and leads distribution - Dialer MIS - campaigns, staff optimization, capacity planning - IT/system related role to support collections/sales/operations function -...

To provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operationsDialer managementCampaign and leads distributionDialer MIS – campaigns, staff optimization, capacity planningIT/system related role to support collections/sales/operations functionContribute to the delivery of...

Job DescriptionTo provide tools and management information to support business strategy, by developing dialler strategies and managing day to day dialler operations Dialer management Campaign and leads distribution Dialer MIS campaigns, staff optimization, capacity planning IT/system related role to support collections/sales/operations function Contribute...

**JOB SUMMARY** The Sales Agent at P3 People is **responsible for initializing and managing relationships with customers, serve** customers by selling products and meeting customer needs, converting leads to sales, planning and organizing daily tasks. **Responsibilities & Duties** The responsibility of the Sales Agent/Consultant is to convert leads to...

**JOB SUMMARY** The Sales Agent at P3 People is **responsible for initializing and managing relationships with customers, serve** customers by selling products and meeting customer needs, converting leads to sales, planning and organizing daily tasks. **Responsibilities & Duties** The responsibility of the Sales Agent/Consultant is to convert leads to...