Client Service Executive

1 week ago

Johannesburg, South Africa NielsenIQ Full time

Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

**Client Servicing**
- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
- Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
- Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
- Communicate client needs to appropriate team members
- Provide "in office" research, administrative and operational support to senior staff
- Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc.

**Functional / Technical**
- Integrate multiple data sources to answer business issues
- Perform quality checks on all reports for alignment to request, accuracy and correctness
- Ensure standard operating procedures within area of responsibility are observed
- Recommend improvements in work processes within area of responsibility

**Typical Position Pre-requisites**:

- BA / BS Required
- Fresh Graduate or 1 to 2 years of working experience
- Entry level knowledge of statistics

**Additional Information**

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._

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