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Client Services Executive
3 weeks ago
Our client is not just an IT Managed Security Services Provider; they're a global supporter of people's dreams. As part of our continued growth, we're seeking a dynamic Client Services Executive to join our Executive Committee in Johannesburg, South Africa.
In this role, you will stand at the forefront, leading a team of Account Executives, driving customer success, and playing a pivotal role in our South African operations.
You'll have the chance to make an impact, guiding the company's strategic direction, fostering long-lasting relationships, and shaping the future of our services.
We're looking for a leader with at least 10 years' experience in the services sector.
- **As our Client Services Executive, you will**:_
- Engage and Inspire - Build relationships with clients, resolving their queries, and ensuring their success.
- Lead with Impact - Oversee our Account Executives in Johannesburg, nurturing top talent, and guiding their professional growth.
- Drive Business Growth - Lead strategic sales and client retention initiatives, driving revenue growth and meeting business targets.
- Steer Financial Strategy - Oversee budget planning and financial performance, ensuring business sustainability.
- Shape Service Delivery - Set service delivery standards and ensure the company consistently meets and exceeds client expectations.
- **We are looking for someone with**:_
- Proven leadership skills, with a track record of leading teams to success.
- Strong financial acumen, with experience in strategic planning and budget management.
- Solid sales expertise, with a strong understanding of negotiations and pricing. Resourceful and strategic thinking, able to manage multiple high-priority initiatives. A Business Degree or related qualification.
- Experience in MSP or IT sector is advantageous.
**Salary**: R120,000.00 per month
Application Question(s):
- Do you have more than 10 years' experience in an IT environment in a sales role?
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