Client Technical Specialist: Automation

3 weeks ago

Sandton, South Africa IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**

**Your Role and Responsibilities**
IBM is looking for a Technical Sales specialist who will be responsible for developing and maintaining trusted client relationships at all levels within a client's organization. As a deep Technical Subject Matter Expert and Strategic Thinker, you will help customers, IBM account teams and Business Partners to create and develop cloud strategies, roadmaps and technical plans (focused around Integration) to enable the strategic goals of your clients.

You will be responsible for gathering and understanding the client's business requirements, technical requirements and/or competitive landscape. From this you will provide technical sales support which may include collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; delivering Proof of Concepts and/or MVPs; developing and delivering technical education to colleagues, Customers and Partners; supporting critical situations; designing solutions; and answering technical questions. When engaged for a specific opportunity or project, you are responsible for the technical accuracy and fit of the proposed solution.

Other responsibilities may include coordination of presales or (in some cases) delivery activities with internal and external service partners, presentations on marketing and enablement events, leading local developer communities, writing technical papers, blogs etc.

**Introduction**

**Required Technical and Professional Expertise**

**Required Technical and Professional Expertise**
Essential:

- Knowledge in IT Integration, ideally using IBM Integration product portfolio or competitive counterparts, in complex and demanding projects.
- Knowledge of autonomous development of Integration artefacts (integration flows, APIs etc) for Integration products.
- Knowledge in architecting, designing and implementing Microservices, EAI, SOA, API and Web Services integration solutions.
- API Management solution knowledge (IBM APIC, WSO2, Mulesoft, Apigee, etc.)
- A deep understanding of the concepts of building resilient and reliable integration solutions on IBM or other Middleware.
- Knowledge of designing and building solutions based on Containers/Kubernetes/OpenSHift
- Good understanding of the following technologies: JSON, Swagger, Web Services, XML, XSLT, Java, Node.js,
- Strong analytical and good inter-personal skills. Good organizational and problem solving abilities.
- Good knowledge of software development methodologies, tools, standards and procedures.
- Excellent verbal communication, written communication, and presentation skills

**Preferred Technical and Professional Expertise**
As above.

**About Business Unit**

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback

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