Data & Ai Technical Sales Specialist

3 months ago


Sandton, South Africa IBM Full time

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
- Technical Sales Specialists are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners.
- As a Technical Sales Specialist, you understand the client's business requirements, technical requirements and/or competitive landscape.
- Data and AI Technical Sales Specialist will be a technical sales consultant and trusted advisor to IBM clients.
- Understand the client's business requirements and technical requirements,

**Additional Responsibilities**
- Actively develop and progress opportunities within the Data & AI and Cloud Pak for Data portfolio, mainly around Artificial Intelligence Apps
- Provide strategic direction to Executive decision-makers related to their Information Architecture to support business transformation and their journey to AI.
- Deliver solution workshops, product demonstrations, technical education, and Proof of Concepts while articulating business value for our Data & AI solutions.
- Enable, support and work with the Business Partner ecosystem.
- Develop re-usable industry-specific assets and demonstrations.
- Collaborate with other internal IBM teams to drive unmatched customer satisfaction.
- Establish deep technical account relationships at each client site.
- Maintain an understanding of the clients industry, including industry trends, industry business processes
- Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.
- Support customer technical escalations, on-site health checks, best practice sharing, designing solutions; and answer technical questions throughout the sales process in order to identify/progress/close sales and develop customer relationships.
- We are open to consider Cape Town as a location with occasional travel to Johannesburg.

Required Technical and Professional Expertise
- Skilled in AI Apps eg Watson Studio, Watson Discovery, Watson Assistant, Watson Machine Learning, Azure AI, OpenAI tools, SAS, Data Robot, Data Iku.
- Understanding of AI platform, Foundation models and AI solutions
- At least 2 years’ experience in Artificial Intelligence tools, scripting, Cloud environments, and hands-on engineering or field technical sales experience
- Knowledge in the Business Automation (e.g. robotic process automation, workflow automation, process mining, etc.) market to quickly become a trusted client advisor
- English fluent
- We are open to consider Cape Town as a location with occasional travel to Johannesburg.

Preferred Technical and Professional Expertise
- Demonstrated level of business acumen as it applies to the client's business
- Skilled in consultative selling, with an understanding of the client's needs and IBM capabilities
- Commercially minded and capable of supporting end-to-end sales engagements with the ability to think, plan and act strategically
- Extensive networking and interpersonal skills in complex environments
- Self-starter with eagerness to seek and build new skills

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to



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