Sales Operations Support
5 months ago
Position is based in Wynberg, Johannesburg
Fully in-office
This is a client-facing administrative role
A financial institution that specialises in short-term lending is urgently looking for a Sales Operations Specialist to join their team.
Their channel partners are attorneys, conveyancers and support secretaires. As a Sales Support specialist, the expectation is that you are able to support their partners by:
- Ensuring partners are onboarded correctly
- Channel partners are screened, researched and full due diligence is conducted.
- Partners are set up on their internal systems
- Users are trained and supported on their portal
- New leads are captured on their internal systems and are actioned accordingly
- Diaries are maintained and appointments set up for Key Account Executive for introductory meetings
- New deals are screened and packaged for credit, and any outstanding information is requested from channel partners and Key Account Executive when and need be
- The channel support specialist is the conduit between Credit and Sales
- Settlement Figures are timelessly provided to channel partners
- The Channel support Specialist acts as the first point of contact for all channel partners across the bridging suit of products
- Ageing feedback is captured on internal systems
**Requirements**:
- Strong EQ and communication skills
- Attention to detail
- Client-centric
- Fluent in English
- Technical Skills: Microsoft 365 package including, excel, Outlook and SharePoint
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