Sales Operations: Sales Support Administrator

7 months ago


Johannesburg North, South Africa SIS Global Full time

Johannesburg North, South Africa
Position Overview

SIS Global is seeking a detail-oriented and proactive Sales Support Administrator to join our Sales Operations Team and contribute to the efficient management of leads, business development activities, and overall sales operations. As a Sales Support Administrator, you will play a crucial role in ensuring the smooth execution of sales processes and maintaining effective communication between various departments.

Key Responsibilities

**Lead Management**: Receive, categorize, and distribute incoming leads to the appropriate sales representatives for follow-up, ensuring a prompt and organized response.

**CRM Management**: Utilise our Microsoft Dynamics CRM system to accurately input, update, and maintain lead information, sales activities, and customer interactions. Set-up and configure new customer accounts in Microsoft Dynamics CRM. Troubleshoot and resolve any issues with customer accounts. Provide training and support to the sales team on using Microsoft Dynamics CRM.

**Sales Coordination**: Assist in scheduling appointments, demos, and meetings for the sales team, and ensure that all logístical details are well-managed.

**Documentation**: Prepare and organise sales documents, proposals, contracts, and presentations, supporting the sales team in delivering polished materials to clients.

**Follow-Up**: Engage in post-meeting follow-up tasks, such as sending additional information, addressing client queries, and ensuring effective communication.

**Market Research**: Conduct research to identify potential leads and gather market insights, contributing to the formulation of informed sales strategies.

**Reporting**: Generate and analyse sales reports, track performance metrics, and present findings to support data-driven decision-making. Create and manage reports, dashboards, and analytics to monitor sales performance.

**Communication**: Serve as a liaison between the sales team and internal departments, facilitating smooth information flow and coordination.

**Database Maintenance**: Regularly update and cleanse the CRM database to uphold accurate contact information and lead status records.

**Sales Support**: Provide administrative assistance to the sales team, managing calendars, coordinating travel arrangements, and assisting in administrative tasks. Work with sales team to develop strategies to increase sales and customer satisfaction.

**Qualifications**:
**Experience**: 5+ yearsprior experience in sales support, lead management, or related administrative roles is advantageous.

**Organisational Skills**: Strong organisational abilities to manage leads, prioritise tasks, and uphold deadlines in a fast-paced environment.

**Communication**: Effective written and verbal communication skills for collaborating with internal teams and external clients.

**Attention to Detail**: Exceptional attention to detail when recording lead data, managing documentation, and following up on tasks.

**CRM Proficiency**: Familiarity with CRM systems and software (particularly Microsoft Dynamics 365 CRM), with an aptitude for quickly adapting to new tools.

**Collaborative Spirit**: Ability to work harmoniously in a team-oriented setting and contribute positively to team dynamics.

**Problem-Solving**: Proactive in identifying challenges and finding practical solutions to enhance sales efficiency.

**Technical Proficiency**: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and an openness to learning new software.

**Educational Background**: A bachelor’s degree in Business, Marketing, Communications, or a related field is advantageous.
Soft Skills
Excellent communication and interpersonal skills.
Dynamic and enthusiastic to work in a fast-paced environment.
Ability to work both independently and as part of a team.
Strong problem-solving and analytical skills.
Organized and self-motivated.
Ability to multi-task and prioritize tasks.
Strong customer service skills.



  • Johannesburg, South Africa The Sales Barn Full time

    Our client, operating in the automobile services industry, is looking to hire a Sales and Marketing Coordinator to join their team in Mulbarton and contribute to their continued growth. This is an office based role and comes with a salary of R14k per month. As a Sales and Marketing Coordinator you will play a pivotal role in supporting the sales and...


  • Johannesburg North, South Africa Sales Fraternity Full time

    **Our client**: Our journey began in 2006 when our holding company spotted a gap in the acrylic market. Acquiring the technology and machinery to produce high-end acrylic furniture was our main goal. After procuring the best laser-cutting machines, CNC routers and other specialised machinery, we carved our niche and brought our bespoke brand to life. As...

  • Sales Lead Generator

    4 months ago


    Johannesburg, South Africa MADjozi Outsourced Sales Full time

    Join Our Dynamic Sales Team and Shape the Future of Sales! We’re seeking passionate individuals to join our elite sales force, empowering small businesses to thrive. What’s in it for You? Work Remotely: Enjoy the freedom of a flexible, remote setup. Leverage Your Experience: Use your skills to make a real impact. Empower Small Businesses: Support...


  • Johannesburg, South Africa Wholesale sales representative Full time

    **Furniture Sales Consultant (Retail) (Homego Furniture)** Johannesburg, Bruma Basic Salary : R4000 plus Commission **Responsibilities**: - Consistently achieve sales targets. - Ensure high-level customer satisfaction by providing excellent sales and after-sales service. - Assisting clients by giving valuable advice on products, fabrics, and accessories,...


  • Johannesburg, South Africa Libra Marketing & Sales Full time

    **Introduction** Libra Marketing & Sales is one of the South Africa's leading Hardware Wholesalers with more than 35 years of industry experience. We are expanding our team and looking to add a smart, talented, ambitious, and creative person who’s very passionate about sales. The team needs a true hunter to build and manage a robust pipeline of sales...


  • Johannesburg, South Africa The Sales Barn Full time

    Our client, in the Pharmaceuticals Industry is looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. The position covers Gauteng North. - Selling scheduled products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and...

  • Sales Rep

    7 months ago


    Johannesburg South, South Africa The Sales Barn Full time

    Our client, in the Packaging & Labelling Industry, is looking for a Sales Rep in their Jhb office. The position requires previous experience in this industry and in external sales positions. The salary on offer is R25k per month + comm. Deliverables - Create and implement a sales strategy that makes sure you meet personal sales goals, as well as those...


  • Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    About the CompanyOur client is a leading property brokerage, providing access to UK property investments for expatriates and high-net-worth individuals worldwide.The Role: Property Sales AmbassadorWe are seeking ambitious professionals to join our team as Business Development Executives. You will identify new business opportunities, generate leads, and build...


  • Johannesburg, South Africa Cebisile Investments and Advisory (Pty) Ltd Full time

    **Job Title: Sales Support Administrator** **Location: Fourways, Johannesburg** **Contract type: Permanent** **Hybrid** The Sales Support Administrator will provide essential support to the sales team, ensuring smooth operations and efficient management of sales processes. This role involves administrative tasks, customer service, and coordination...


  • Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    About SA Sales FraternityWe are a Swiss-based company registered as an Insurance Intermediary with the Swiss Financial Market Supervisory Authority (FINMA). Our approach has been developed over numerous years of advising people from different nationalities, age groups, and industries in Switzerland.We are looking for a highly skilled International Sales and...

  • Sales Consultant

    5 days ago


    Johannesburg, South Africa The Sales Enablement Company Full time

    Remote Work - Variable Remuneration A client is looking to hire 5 persons for the role of External Sales Leads Consultant to boost our New Software Sales process. KEY TASKS: - Schedule demos / intro meetings for prospective BEE123 clients - Company to supply targeted companies list to work from - Company to provide full training / capacitation FRAMEWORK...


  • Johannesburg, South Africa TOWER GROUP (PTY) LTD Full time

    A sales support executive performs administrative tasks to support the sales team and help them to gain and keep customers. The sales support specialist will also respond to customer complaints and queries and will ensure that all orders are processed in a timely manner. **Responsibilities and Duties**: - Provide administrative assistance to the sales...


  • Johannesburg, South Africa Effective Sales and Merchandising Full time

    An exciting position has become available for a Sales Rep in the Wholesale Industry. We are looking for an individual with at least 2-3 years’ experience in selling in the Wholesale Industry with experience in Dispo Maintenance. **Minimum Requirements**: - Grade 12 - Diploma in Sales and Marketing/ NQF 4 Certificate in Marketing (Advantage) - 2 - 3...


  • Johannesburg, Gauteng, South Africa MPRTC Full time

    Job DescriptionThe Administrative Sales Support role at MPRTC involves providing administrative support to the sales team while also contributing to the achievement of sales targets.Main ResponsibilitiesAssist the sales team with administrative tasks, such as data entry and record-keeping.Support the sales team in achieving their targets by identifying new...


  • Johannesburg, South Africa Pro Talent Full time

    Our client, a leading distributor of chemicals across emerging markets and actively trades several other commodities, is looking for a Sales Support Administrator to join their team in JHB. (Greenstone) Must be able to speak **Afrikaans fluently** to liaise with clients **Experience** 2- 3 years Sales / sales administration experience Job...


  • Johannesburg, South Africa MAHLE Full time

    BU6 AftermarketSales Operations Administrator Location: Gauteng, South Africa Together, we move the world - we’ve been doing it for over 100 years. As a leading international development partner and systems supplier to the automotive industry, we are passionate about developing innovation solutions for the mobility of tomorrow. Join our MAHLE...


  • Johannesburg, South Africa The Make it Good Company Full time

    Position is based in Wynberg, Johannesburg Fully in-office This is a client-facing administrative role A financial institution that specialises in short-term lending is urgently looking for a Sales Operations Specialist to join their team. Their channel partners are attorneys, conveyancers and support secretaires. As a Sales Support specialist, the...


  • Johannesburg, South Africa Zest Worx Full time

    **Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Johannesburg, Gauteng- **Job Title**: Sales Support Administrator- **Salary**: R12,000 - R15,000- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Sales Support Administrator job vacancy in Johannesburg.**: We are seeking a highly...


  • Johannesburg, South Africa Tower Group Full time

    A lovely branding and events solutions company based in Kew, Johannesburg is looking for a Sales Support and Administrator to to coordinate and support the day-to-day activities of the Sales Team. **Education, Work Experience and Personal Qualities**: - Matric (Grade 12)2-3 Years in a similar position - Excellent English writing and composition skills -...

  • Sales Administrator

    6 days ago


    Johannesburg North, South Africa Placement Point Full time

    A well established company based in Bryanston is seeking a Sales Administrator Duties: Product admin support functions: General support and assistance to product manager including but not limited to: Drafting business cases Management of product changes Collating data and managing email campaigns Weekly reporting on internal product related projects...