Debt Counsellor Support: Sso Specialist and General

1 week ago


Centurion, South Africa Octogen Pty Ltd Full time

**Purpose of Role**:
Assist with the cancellation and resolution of SSO (Salary Stop Orders) as part of the Debt Counselling process to increase client’s affordability. Build strong relations with creditors in support Sales and Debt Counselling team with queries to support the companies’ goals and targets.

**Key Performance Areas**
- Follow up on instructions received from DC regarding Salary Deductions.
- Ensure SSO letters for HR and Credit Providers are complete and correct.
- Contact the client to make sure he/she understands that the SSO must cancelled by the client at his HR department.
- Ensure the client has a copy of this letter to take to HR.
- At 17.2B stage check all COBs method of payment.
- Contact the credit providers to ensure the SSO are cancelled.
- Contact the HR Department, build a good relationship to ensure SSO will cancel in time.
- Once the SSO is cancelled ensure notes are made and the DC is informed in order do an updated proposal.
- Do a weekly SSO report to ensure SSO’s are dealt with prior to 1st payment date.
- Assist with general queries and refunds within the new business space.
- Must have own transport with Code 8 license and willing to travel.

**Necessary Skills & Attributes**
- Team player with the ability to interact at all levels.
- Good written and verbal communication in English and African languages.
- Ability to work with minimum supervision to meet tight deadlines as per the time frames dictated by the Task Team Agreements and NCA
- High attention to detail (with the ability to maintain high levels of concentration for long periods at a time.)
- Cultural sensitivity. Empathy. Negotiation and good communication skills
- Understand the Debt review process and applicable Acts.

**Required Qualifications & Experience**
- Matric / Grade 12.
- Qualified Debt Counsellor
- Good verbal communication in English and African languages
- 2 -5 years’ work experience in Debt Review environment
- Knowledge and understanding of the NCAA, BCOE and Labour law.
- PC Literate (Microsoft Word, Excel & Outlook) with a strong focus on Excel (for reporting and monitoring production stats.)
- Must be able to communicate with the client, credit provider and employee in line with NCA and POPIA.
- Code 8 Driver License

Pay: R10 000,00 - R20 000,00 per month



  • Centurion, Gauteng, South Africa Octogen Pty Ltd Full time

    Purpose of Role:Assist with the cancellation and resolution of SSO (Salary Stop Orders) as part of the Debt Counselling process to increase client's affordability. Build strong relations with creditors in support Sales and Debt Counselling team with queries to support the companies' goals and targets.Key Performance Areas Follow up on instructions received...

  • Debt Counsellor

    2 weeks ago


    Centurion, South Africa Octogen (Pty) Ltd Full time

    **Purpose of Role**: A debt counsellors work with a wide range of clients to offer practical and emotional support when dealing with clients’ complex debt issues, helping them manage their finances and ultimately become debt free. Debt counsellors negotiate with creditors for consumer to ensure an amicable and cost-effective solution is found for clients...

  • Debt Counsellor

    2 weeks ago


    Centurion, Gauteng, South Africa Octogen (Pty) Ltd Full time

    Purpose of Role:A debt counsellors work with a wide range of clients to offer practical and emotional support when dealing with clients' complex debt issues, helping them manage their finances and ultimately become debt free. Debt counsellors negotiate with creditors for consumer to ensure an amicable and cost-effective solution is found for clients who are...


  • Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    **Job Purpose** To deliver professional and efficient administrative support with regards to debt reviews, rescheduling and suspensions in accordance with National Credit Act. **Job Outputs**: - Receive successful debt review advise (17.1’)s and (17.2) - Engage with debt counsellor - Set up a Certificate of Balance (COB) on the system - Issue the COB to...

  • Registered Counsellor

    2 weeks ago


    Centurion, Gauteng, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific...


  • Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    **Job Purpose**: To manage risk on Debt reviews, rescheduling, suspensions in relation to the NCR conditions, Sequestrations, Administration Orders and Credit Life Claims. The role is responsible, under limited direction, for managing and training agents, setting objectives, assigning cases, updating internal standard operating procedures, ensuring document...


  • Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    **Job Purpose**: To manage risk on Debt reviews, rescheduling, suspensions in relation to the NCR conditions, Sequestrations, Administration Orders and Credit Life Claims. The role is responsible, under limited direction, for managing and training agents, setting objectives, assigning cases, updating internal standard operating procedures, ensuring document...


  • Centurion, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Maintaining debtors files Debt collection Maintaining debtors contracts Sending client account statements General debtors admin Liaising with clients resolving general client queries Filing Client web service management Diary Management General office admin support Data-capturing Processing of...

  • Registered Counsellor

    2 weeks ago


    Centurion, South Africa Health Solutions Full time

    **Introduction** Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve...


  • Centurion, South Africa Edge Executive Search Full time

    General Manager: Legal Recoveries and Insolvency - 2023-03-17 - 2023-03-21 - Permanent - Pat000030 - Banking- Gauteng, Centurion - R 1000000 - R 1300000 Annually Cost To Company- Our client, a specialist in Banking is now hiring a General Manager in their Legal Recoveries and Insolvency division. **Job Requirements**: - LLB degree or equivalent - Admission...


  • Centurion, South Africa Sabenza IT Full time

    Lead Generation Specialist Sales - GENERAL Centurion - Gauteng - South Africa Join the Group's Dynamic Team as a Lead Generation Specialist! Are you ready to take the helm in revolutionizing leads generation for one of the leading names in the industry? The Group is on the lookout for an enthusiastic and creative Lead Generation Specialist to play a...


  • Centurion, South Africa Momentum Corporate Full time

    **Introduction**Role Purpose** - The Retirement Benefit Counsellor will work directly with members and/or clients to ensure that that they can reach their educational, financial, and asset goals through benefit counselling and financial wellness education.**Requirements**: **Experience and Qualifications**: - Relevant business degree. - RE5 - 1-5 years'...


  • Centurion, Gauteng, South Africa Edge Executive Search Full time

    General Manager: Legal Recoveries and Insolvency Permanent Pat000030 Banking Gauteng, Centurion R R Annually Cost To Company Our client, a specialist in Banking is now hiring a General Manager in their Legal Recoveries and Insolvency division.Job Requirements: LLB degree or equivalent Admission as an attorney 8years experience in recoveries/debt/debt...


  • Centurion, South Africa Momentum Life Full time

    **Introduction** **Role Purpose** The Product Support Specialist will support the product development team in the administration of premium discounts, special quotes, product enquiries, intermediary report and other product support services. **Requirements**: **Qualifications**: - Grade12/Matric - Diploma Business Administration, Finance, or Insurance...


  • Centurion, Gauteng, South Africa Momentum Corporate Full time

    IntroductionRole Purpose**- The Retirement Benefit Counsellor will work directly with members and/or clients to ensure that that they can reach their educational, financial, and asset goals through benefit counselling and financial wellness educationRequirements:Experience and Qualifications: Relevant business degree. RE 15 years' experience in sales or...


  • Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    **JOB PURPOSE** The Head of Debt Collections, Asset Recoveries and Member Administrative Support: - Is responsible for the entire collection’s operations process from inception until recovery. - Oversees and leads the implementation and execution of all strategic priorities and operational tactics within the credit verifications, debt collections,...


  • Centurion, South Africa Land Bank Careers Full time

    **Job Advert Summary**: The Land and Agricultural Development Bank of South Africa (Land Bank) is South Africa’s only specialist agricultural bank established in 1912, the bank’s sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to...


  • Centurion, South Africa Oliver Karstel Creative Agency Full time

    Our company, based in Centurion, is seeking a highly motivated and skilled individual to join our team as a support and content specialist. This position will be responsible for providing technical support to our learning management system (LMS) users and assisting in the development of various types of content. Training will be...


  • Centurion, Gauteng, South Africa Sound Idea Digital Full time

    Our company, based in Centurion, is seeking a highly motivated and skilled individual to join our team as a support and content specialist. This position will be responsible for providing technical support to our learning management system (LMS) users and assisting in the development of various types of content. Training will be...


  • Centurion, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: To provide expert agriculture industry economics support services across the company when requested with particular emphasis on where there are either skills / competency shortages or where potential investments are either highly complex or high value. **Minimum Requirements**: Preferred Minimum Education and Experience Degree with...