Product Support

1 week ago


Claremont, South Africa PRR Recruitment Services Full time

We are seeking a self-driven, humble individual with good problem-solving skills to join our Product
team as Product Support Specialist in a fast-growing international company based in Claremont, Cape Town.
- Respond to Clients (users) who have technical queries (first line technical support)
- Manage queries according to severity and priority effectively
- Ensure all queries are dealt with and concluded
- Monitor system notifications and alerts to ensure systems are functioning correctly
- Understand in detail the admin system functions such as broker config, instrument management, group
management, cash management, account management, trading config
- Updating and performing checks after outages and system restarts

Job-Related Skills & Education
- Grade 12 or equivalent
- 1-3 years’ experience in trading and/or investing will be a strong asset
- 2-3 years’ experience in a technical support role or similar service / ops support role within the
financial industry
- Extensive knowledge with client onboarding, banking, and trading
- API knowledge and experience
- SQL knowledge and experience



  • Claremont, South Africa PRR Recruitment Services Full time

    VACANCY - PRODUCT SUPPORT SPECIALIST Key Performance Areas will include but not limited to: *** - Respond to Clients (users) who have technical queries (first line technical support) - Monitor system notifications and alerts to ensure systems are functioning correctly - Maintain and administer user credentials and permissions for all systems - Understand in...

  • Product Analyst

    7 months ago


    Claremont, South Africa Kurtosys Full time

    **ABOUT US**: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...

  • Product Analyst

    1 month ago


    Claremont, South Africa Kurtosys Full time

    **ABOUT US**: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...


  • Claremont, South Africa Rentokil Initial Full time

    Support and provide superior customer care service via phones and web enquiries to handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller. **Requirements**: PRINCIPAL DUTIES & RESPONSIBILITIES - Answer calls professionally - Provide personalised customer service of the highest level - Respond to customer...


  • Claremont, South Africa Kurtosys Full time

    ABOUT US: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...


  • Claremont, South Africa Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the...

  • Technical Specialist

    2 weeks ago


    Claremont, South Africa PayFast Full time

    Payfast by Network is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and...

  • E Commerce Specialist

    7 months ago


    Claremont, South Africa Job Crystal Full time

    **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Online shop management - Manage the day-to-day operations of the company's e-commerce sites in South Africa, including product and promotional campaign management, site optimisation, and reporting and analysis. - Develop and execute end-to-end growth strategies for the e-commerce platform, including sales,...

  • Merchandiser

    3 months ago


    Claremont, South Africa AGTC LtdLaura James Full time

    Product is at the heart of everything we do and we’re looking for an experienced, passionate and driven individual to join Laura James Merchandising Team. This data-enabled team will control our supplier relationships, purchasing commitments, stock cover levels and everything in between to ensure our customers always have right product, whilst achieving...

  • Sales Consultant

    2 months ago


    Claremont, South Africa HotelJobs.co.za Full time

    Software Company providing all-in-one property management solutions to the hospitality industry based in Claremont is currently recruiting for Sales Consultant to acquire new clients by actively seeking out and converting leads into sales, using a prioritised and consultative approach to ensure clients have the best product and channel mix to benefit from...


  • Claremont, South Africa AGTC LtdLaura James Full time

    Product is at the heart of everything we do and we’re looking for an experienced, passionate and driven individual to join Laura James Merchandising Team. This data-enabled team will control our supplier relationships, purchasing commitments, stock cover levels and everything in between to ensure our customers always have right product, whilst achieving...


  • Claremont, South Africa Wetu Tourism Solutions Full time

    **Client Engagement Specialist** Wetu is a technology company that creates and provides software solutions that assist the travel industry in collaborating and serving their customers efficiently. Established in 2009 in Cape Town, South Africa, Wetu has a well-established African footprint and a growing presence across the rest of the world. **Who we are...


  • Claremont, South Africa AGTC LtdLaura James Full time

    Product is at the heart of everything we do and we’re looking for an experienced, passionate and driven individual to join Laura James Team. Job title: Channel Coordinator Reporting to: Commercial Manager Job purpose: To support with the day-to-day management of the Laura James Wayfair accounts to ensure the brand is well represented and sales targets...

  • Tax Team Leader

    4 days ago


    Claremont, South Africa Conova Full time

    **Responsibilities**: **People**: - Recruit and retain productive staff who adapt well to the ID Register culture. - Monitor and maximize the productivity of Tax Team staff. - Ensure that all staff are working within the specified processes. - Interact with clients, lawyers, investors and administrators effectively and professionally. - Work with the...


  • Claremont, South Africa Megan Förg Consulting Full time

    **About the Role**: Opportunity available for a Marketing Content and Creative Specialist for a safari and conservation leader with a collection of luxury safari lodges in Tanzania. **Requirements**: Relevant Tertiary Qualification in Visual Communications (Art Direction or Graphic Design) Minimum of 3 years’ experience in an advertising agency or digital...

  • Administrator

    7 months ago


    Claremont, South Africa AGTC LtdLaura James Full time

    Section 1. Job Purpose To manage all courier claims for the business by following the carriers claim procedures and to supply all data to enable a claim to be successful. To check all courier invoices to ensure we are being charged correctly and that each product is going via the correct courier. Report and raising of no scans within 48 hours of dispatch,...

  • Financial Planner

    1 week ago


    Claremont, South Africa Conova Full time

    Our financial services client based in Cape Towns Southern’s suburbs is looking to hire a financial planner to source new business and manage the relationship with exiting clients. The Financial planner should be accredited by the relevant service providers and be licensed to give advice in terms of the FAIS Act and compliance regulations. In addition,...

  • Senior Tax Analyst

    2 days ago


    Claremont, South Africa Conova Full time

    Our client is looking to employ a Tax Analyst to join their team. Helping to manage the team towards clear deadlines and to continuously improve our technology. **Responsibilities**: **Team**:** - Work with the Operations Leader to identify your own - productivity and training needs within agreed - timescales. - and Withholding Tax in order to support the -...


  • Claremont, South Africa Tych Business Solutions Full time

    **Requirements**: - Provide functional guidance to the team(s), a development methodology that allows a team to self-organize and deliver change quickly. - Self-Facilitate sprint planning, retrospective, and sprint demos - Align to the Client Recipe, Responsible for facilitating/coaching scaled Agile ceremonies - Coaching of team Agile ceremonies (Daily...

  • Creative Writer

    9 months ago


    Claremont, South Africa Coronation Fund Managers Full time

    Coronation is seeking an experienced and versatile communications professional who can hit the ground running and work across a wide range of marketing content. The role will involve crafting compelling content, manage communication channels and ensuring messaging aligns with the Coronation’s brand standards, tone and language style. **Duties and...