Tax Team Leader

4 days ago


Claremont, South Africa Conova Full time

**Responsibilities**:
**People**:

- Recruit and retain productive staff who adapt well to the ID Register culture.
- Monitor and maximize the productivity of Tax Team staff.
- Ensure that all staff are working within the specified processes.
- Interact with clients, lawyers, investors and administrators effectively and professionally.
- Work with the Operations Director to identify and support the productivity and training needs of colleagues and, occasionally, clients within agreed timescales
- Actively encourage a culture of continuous improvement through new ideas
- Clearly own the local delivery of our services in the view of clients and your team members.

**Process**
- Ensure that all FATCA-CRS and Withholding Tax activity is undertaken within a systemized and defined process.
- Continuously improve the efficiency, control and client and /or investor service of the Tax services
- Act as the central point of contact for all procedural questions relating to the Tax services.
**Services**
- Maximize the use of technology in all operational processes in order to control risk and improve efficiency
- Understand the system design and how it is applied
- Suggest technology improvements in pursuit of efficiency
- Act as the central point of contact for TIDR process maps and guides relating to the Tax Services
**Management**
- Deputize for the Operations Director in their absence
- Control daily work allocation in a transparent and efficient manner.
- Measure and report Operations staff performance using well considered indicators
- Support the IDR Finance and Project teams as needed.
- Charted Tax Advisor exams completed or in substantial progress
- Minimal task backlog
- Team Utilisation at or above target
- Reporting delivered consistently accurately and on time
- Pro-active client contact with demonstrable expertise
- Continuously improving systems and processes that are understood by all staff.
**About You**
- An ability to work efficiently and accurately
- Proactivity in suggesting processes & system improvements to maximize efficiency.
- The ability to take initiative and are approachable with staff
- Excellent communicating, self-starting & capability of working with light supervision
- Confidence in maintaining strong relationships with management, ensuring discretion is adhered to at all times about you.


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