Second Level Technical Support Agent

2years Act as a software Subject Matter expert and provide tier 3 technical escalation Conduct root cause analysis through your access to the code base and log files Manage and prioritise customer escalations in line with SLA’s Develop timely workarounds and communicate this with the customer in a timely manner Mentoring and supporting level 1 & level...

**Call Centre - Repairs Services Agents (night & day shifts) Bryanston - Office Based** **R34 to R38 per hour - shift allowance R500** PERFORMANCE INCENTIVE- There is a pay for performance incentive that gives agents an opportunity to earn R500 per week based on achievement of performance metrics A high performing International Market Leader specialising...

2years - Providing first line systems support to head office and stores users - Liaison with head office and store staff, colleagues and vendors - Accurate call logging and routing - Ownership of calls - follow-up on calls and feedback to users - Ensuring that calls are resolved in accordance with the requirements of the relevant SLA **Qualifications and...

**Qualification & Experience**: - Matric / Grade 12. - FE5. - Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper). - 3 years call centre sales experience. - 1 year outbound call centre sales experience. - 2 years Life Insurance experience. - Fluency in English is essential plus one other official language. **Responsibilities**: - To...

**Job Number** - 69283 **Job Type** - Permanent **Job Title** - Motor and Home Direct Sales Agent **Computer Skills** - Windows **Industry** - Automotive **City** - Bryanston **Province** - Gauteng - Our client a Financial Services Company has an opening for a Motor and Home Direct Sales Agent: Short-Term Insurance (Personal Lines)**_ ROLE...

**Motus Toyota Bryanston **currently holds a vacancy for an Apprentice Level 1 Reporting to the Service Manager, this position will be suited to a person who has flair of repairing motor vehicles and who aspires to become a Motor Mechanic Technician and willing to undergo Apprentice Training Programme for a maximum of four years. **Position...

We are in search of professional, driven, PPRA registered real estate agents with a proven track record to join us. Our agents are responsible for generating leads, interacting with clients, conducting property valuations, signing sales mandates, building professional relationships, and negotiating successful transactions. Leadhome Properties is South...

2years You will be part of a dynamic and fast-paced environment, so make sure you’re good at dealing with time pressure! Troubleshoot and resolve desktop hardware and software problems Clear printer jams replace toner Active directory - create user profiles and password resets Grant users permissions to network shared folders Other odds and ends as...

**Job Number** - 69284 **Job Type** - Permanent **Job Title** - Vehicle Warranty Sales Agent **Computer Skills** - Windows **Industry** - Automotive **City** - Bryanston **Province** - Gauteng - Our client a Financial Services Company has an opening for a Vehicle Warranty Sales Agent: Short Term Insurance- **_ KEY RESPONSIBILITIES_** - To maximise...

**Job Duties/Responsibilities will include**: Supporting hosting environment, hosted software and associated ICT infrastructure. Supporting / monitoring integration solutions. Delivering end-user support. Adhering to support centre SLA's. Participating / adhering to the support centre's business processes. Troubleshooting / solving incidents. Managing...

The Senior Technical Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to...

**About the Role**: We are looking for seven skilled **ICT Support Specialists** to join our Managed ICT Support Services team. In this role, you will support our digital services and ICT infrastructure, focusing on eCommerce solutions, cloud management, and end-user equipment support. This team will work under the guidance of the Digital Services Manager to...

**Responsibilities** - Management of team leaders, schools marketers and student advisors (referred to herin as agents) - setting targets, managing performance and activities against these targets - ensuring targets are met and profitability maintained - planning areas of improvement and development - Develop and manage direct marketing activities to support...

Kena Group is looking for a desktop support engineer to provide technical assistance to the group; to install, upgrade, troubleshoot hardware and software systems. **Responsibilities**: Implement user tickets regarding hardware, software and networking issues Ask targeted questions to diagnose problems Guide users with simple, step-by-step...

**PLEASE DONT APPLY IF YOU HAVE NOT WORKED ON THE BACKEND OF THE TOURPLAN PROGRAM** - PRINCIPLE ACCOUNTABILITIES & RESPONSIBILITIES DATA CAPTURING - Inputting Rates & Policies - Reviewing rates and policies - Loading information on the Extranet - Assisting with Allocation input/ Freesale as necessary - Loading Scheduled Tours when required - Inputting all...

the provision, customization, training, support and database compilation/dissemination of product/technical information - Maintain accurate records and documentation - Manage technical inventories and stock - communicate daily/weekly tasks and feedback - Physically fit and able to undertake occasional site/product inspections, testing, replacement, repair...

**Job Summary**: The PAM Support Specialist is responsible for providing comprehensive support and maintenance of CyberArk Privileged Access Management (PAM) solutions. This role involves the installation, configuration, and ongoing management of PAM tools to ensure the security of privileged accounts within the organization. **Key Responsibilities**: -...

**About the Role**: We are seeking **two skilled ICT Infrastructure and Cloud Support Specialists** to join our Managed ICT Support Services team. In this role, you will focus on ICT infrastructure management, cloud solutions, and asset support. These team members will work closely with the Infrastructure Service Manager to ensure seamless service delivery,...

Technical Application Specialist required for a client site in Bryanston Gauteng. Requirements is as follows - IT related Bachelor’s Degree or Diploma - Microsoft Certification; MCSE, A+, N+ an advantage - ITIL foundation - 4 - 6 years’ experience in Technical Applications Support Strong knowledge of business systems - Technical architecture and...

Gauteng, Bryanston - R45 000 Cost To Company Our Client in the Automitive Industry is seeking a Dealer Support Manager in their sales department based in Bryanston **Minimum requirements**: - Technical Qualification - 2-3 years experience as a technical DSM on OEM level will be advantageous - 5 years experience as working foreman or workshop manager -...