Business Process Officer

2 weeks ago

East Rand, South Africa Unique Personnel Full time

**Job Number**
- 73066

**Job Type**
- Permanent

**Job Title**
- Business Process Officer

**Computer Skills**
- MS Excel,MS Outlook,MS PowerPoint,MS Word

**Industry**
- Freight

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng
- Job Function:- Key Performance Areas:
- 1. Business Process:
- Coordinate, administer and implementing national business processes and systems to improve productivity and increase profitability.
- Engage employees to provide input into process change.
- Implement processes and auditing thereof.
- Increased visibility through automated status reports.
- Provide input for continuous improvement.
- Coordinate and administer annual process document update.
- 2. Account Implementation:
- Coordinate and administer client solutions nationally and ensure successful implementation of new business.
- Support new tenders, renewals and existing customer projects.
- Support business development - problem solving and data analysis.
- Design thorough project plan, coordinate and administer and deliver according to go live date.
- Ensure detailed SOP, process maps and rate proposals are prepared and implemented by relevant parties.
- Design client specific supply chain solutions.
- Provide training for internal staff to fully understand client’s requirements prior to business commencing.
- Provide input for KPI & QBR reporting.
- Hold regular meetings with clients during the implementation phase and where support is required to KAM once handed over.
- 3. Master Data Management:
- Coordinate and administer Financial WIP's and Accruals as required by the business.
- Coordinate and administer Operational Milestone Compliance as required by the business.
- Coordinate and administer Master Data Cleanliness as required by the business.
- Coordinate and administer the System Naming Conventions as required by the business.
- Provide input for creating Compliance Tools for the Business.
- Assist with the set up for Non-Compliance Reporting Checks.
- Provide input for creating monthly Reporting measurements.**Inherent Requirements**
- Qualifications Required:
- Matric
- Tertiary qualification in Freight Logistics / Supply Chain
- Microsoft Outlook, Word, Excel, Power Point
- Business Operating System
- Skills and Experience Required:
- Excellent written, verbal, communication and presentation skills.
- Ability to work under pressure and meet deadlines whilst working on multiple activities.
- Be both a team player and independent worker.
- Work with a service excellence mindset and attitude and do more than is expected
- Be highly collaborative and support the department and business.
- Focus on quality, accuracy and be solution orientated with strong analytical and problem-solving skills.
- Display product and industry knowledge and always have a willingness to learn.

**What Qualification**
- Tertiary qualification in Freight Logistics / Supply Chain

**Minimum Qualification**
- Diploma

**Status**
- Available

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