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Office Coordinator

4 weeks ago

East Rand, South Africa Teraco Full time

OBJECTIVES
MAIN FUNCTIONS OF THE JOB
- Managing reception area, meeting rooms, training rooms, canteens, kitchens, bar and coffee stations.
- Busy Reception/Switchboard and directing all incoming calls.
- Receive and welcome all visitors in a friendly and professional manner.
- Coordinate cleaning schedule with cleaning staff.
- Assist the team with any errands for VIP guests.
- Courier and accept parcels.
- Managing grocery, office consumables and stationery stock levels.
- Based at Head Office, but from time to time relieve at other Isando and Bredell sites.
- Assisting with preparation of refreshments and catering for all meetings.
- Ensuring meeting rooms are clean and tidy at all times.
- Log and ensure maintenance for these areas are carried out
- Ensure all equipment in meeting rooms are in working order and assist visitors and staff in the operation of these.
- Maintaining sufficient stock levels of all consumables and refreshments including monthly ordering list.
- Working hours are from 8 am - 5 pm / 1 hour lunch break
- All queries and complaints must be handled efficiently and professionally
- Ensuring a high level of internal and client satisfaction
- Assist staff and visitors with ad hoc requests

Facility
- Security processes
- Logging access for important clients
- Welcome guests in a professional manner
- Answering the reception phone
- Direct calls quickly, efficiently and professionally
- Taking messages and ensuring that staff members receive the message within due time
- Direct clients to meeting room
- Assisting with duties such as couriering items etc.

SKILLS REQUIREMENT
- Good communication skills
- A flair for people
- Professional
- Punctual
- Active listening - ability to understand requirements
- Ability to communicate in English
- Proactive problem solver
- Ability to work independently & a positive team player
- Self-motivated
- Conducts self professionally, exhibits high levels of tolerance and patience
- Responsible for continued learning and self-development
- All activities performed on time
- Switchboard experience
- Excellent Telephone manner

QUALIFICATIONS AND EXPERIENCE
- Fluent in English
- Matric and 3-5 years relevant working experience
- Microsoft Office skills