Ecommerce Assistant Joburg Footwear and Apparel

4 weeks ago

Johannesburg, South Africa HotelJobs.co.za Full time

Leading South African footwear and apparel retailer has an exciting ECOMMERCE ASSISTANT position available in Houghton Estate, Joburg.

Responsibilities to include but not limited to:

- Day-to-day management of the online store using Shopify, ensuring the website is kept up to date with seasonally relevant products, updated imagery, new products, regularly updated category pages.
- Be responsible for the uploading of new products, ensuring deadlines are met by completing uploads on a weekly basis and making sure product specs are provided on time, inventory quantities are accurate, products are tagged and categorised accordingly.
- Ensure products are displayed correctly on the website focusing on accuracy from the initial upload, aligns with international online stores (descriptions, UI, images etc.), aligned with in-store VM.
- Enter markdown and promotional pricing.
- Asset management, ensuring samples and images are collated ahead of launches.
- Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, E-Commerce manager, Buying, Merchandising and/or the warehouse team.
- Support E-Commerce manager with regular analysis and reporting to manage and optimise e-commerce sales, inventory reporting & management, website performance, UI & UX, website traffic, conversion rates etc.
- Be responsible for upselling and cross selling opportunities on product pages to maximise sales, ensuring they are continuously updated with in stock, relevant styles.
- Manage keyword queries and manage rules to improve conversion and engagement in on-site search, SEO, website, and page ranking.
- Support the Ecommerce Manager with ad hoc on-site projects, web developments and reporting.
- Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice, and conversion opportunity via the online chat channel and/or contact form submissions.
- Assisting the Marketing department and E-Commerce Manager in developing promotional campaigns as required.
- Competitor and industry research as required (e-commerce & website design related).

Qualifications/Skills required:

- Minimum of 2 years’ experience in Ecommerce.
- Experience in the retail or fashion industry is a plus.
- Must have experience working with Shopify (Front-end and back-end), this is NON-NEGOTIABLE
- Experience working with Google Analytics is ideal
- Design experience (Adobe suite and/or Canva)
- Must have Excel / General MS Office experience
- Analytical Skills
- Excellent communication and interpersonal skills.
- Strong organisational and time management skills, with the ability to handle multiple tasks and meet deadlines.
- Attention to detail and a commitment to producing high-quality work.
- Ability to work collaboratively with a team and independently when necessary.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Creative mindset with a proactive approach to problem-solving.

Salary negotiable depending on level of experience

Start ASAP

**_
Disclaimer_

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