Sales Support Administrator

4 months ago


Nelspruit, South Africa DataTech Recruitment Full time

Area: Nelspruit

Type: Permanent, On site

**Salary**: R14 000 - R17 000 CTC

**Responsibilities**
- Build and maintain strong relationships with assigned customer accounts
- Serve as the primary point of contact for customers, providing professional and confident customer service
- Collaborate with internal teams to ensure effective communication of deliveries, ETA feedback, and other customer-related information
- Develop and implement sales strategies for named accounts in coordination with Account Managers
- Provide regular feedback on assigned accounts and tailor quotations to meet specific requirements
- Demonstrate excellent time management and organizational skills
- Support the sales team by capitalizing on sales opportunities, negotiating prices, and expanding orders
- Maintain proactive telephone contact with existing and prospective customers
- Update the external sales team on account developments and foster strong team relationships
- Create accurate quotations and process orders in a timely manner
- Follow up on orders from production to delivery, ensuring customer satisfaction
- Resolve customer complaints, issues, and queries to achieve successful outcomes
- Generate activity reports, process relevant documents, and provide timely sales updates to management

**Requirements**:

- Matriculation required; tertiary qualification preferred
- 1-2 years of sales support experience in IT distribution
- Technologically inclined with relevant technical knowledge
- Ability to thrive in a high-stress and fast-paced environment
- Strong focus on service quality and customer satisfaction
- Willingness to attend training sessions, including outside of working hours
- Proficiency in Microsoft Word, Excel, and administration skills
- Strong numerical skills and ability to work with numbers
- Attributes: well-groomed, highly presentable, attention to detail, passionate about sales,
competitive, problem solver, assertive, positive, high energy, self-driven, perseverance,
team player

**Job Types**: Full-time, Permanent

Pay: R14 000,00 - R17 000,00 per month

Application Question(s):

- Do you have min 2 years' experience in the IT and/or IT distribution industry?

**Education**:

- High School (matric) (required)

**Experience**:

- Sales support and internal sales: 2 years (required)

License/Certification:

- Driver's License & own vehicle (required)



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