Service Manager

4 weeks ago


Boksburg, South Africa Quality Connect Staffing Full time

**Duties & Responsibilities**
- Ensure that divisional plans for the Aftermarket products and services are achieved.
- Identifying staff training requirements and to co-ordinate training activities as required.
- Ensure that adequate controls are in place to secure Company vehicles and other assets allocated to the aftermarket division.
- Ensure that all work done by the service staff meet the requirements in accordance with the Companys Quality Management System.
- Ensuring that Company work Instructions and procedures are developed, followed and implemented.
- To ensure that staff comply with all Health and Safety requirements in the execution of their duties.
- Drive customer satisfaction by ensuring that all activities are customer centric and value adding.
- Ensure that WIP is managed by correctly allocating costs and invoicing work at the earliest opportunity whilst adhering to the Companys work instructions and procedures.

**Required Skills and Capabilities**
- Proven Managerial skills.
- The ability to maintain good Customer relationships.
- Good planning and organizational skills.
- The ability to supervise the commercial functions of the division.

**Required Experience**
- Experience in Customer Service.
- Experience in managing similar business activities.
- Experience in managing service staff.

**Educational Qualifications**

A Suitable Tertiary qualification or similar through experience and a valid drivers license is required.

**Accountability **(Main performance evaluation factors for job)

To ensure an efficient and profitable department.

Meet the business strategy for the department.

To ensure customer satisfaction and repeat business.

**Package & Remuneration**:
Max of R 60K CTC

Travel Allowance

Fuel Card

Medical Aid

Pension


  • Service Manager

    3 weeks ago


    Boksburg, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Our well known motor dealer client in Boksburg is looking to employ an experienced and qualified Service Manager. Core purpose of the role The core purpose of this position is to manage the service team in order to ensure customer retention and satisfaction in the repair, servicing and maintenance of vehicles while maintaining profit margins. To be...

  • Service Manager

    4 weeks ago


    Boksburg, South Africa SWC Lifts Full time

    Requirements: - Minimum 10 Years of Fleet Management experience. - Computer Literate - Minimum 3 Contactable References Nice to Have: - Code 10 or 14 Drivers License - Technical Understanding / Experience Job Description: Hydraulic Lift Service / Repair and Fitment Management **Job Type**: Temp to perm Contract length: 3 months Ability to...

  • Service Manager

    2 weeks ago


    Boksburg, Gauteng, South Africa SWC Lifts Full time

    Requirements: Minimum 10 Years of Fleet Management experience. Computer Literate Minimum 3 Contactable ReferencesNice to Have: Code 10 or 14 Drivers License Technical Understanding / ExperienceJob Description: Hydraulic Lift Service / Repair and Fitment ManagementJob Type: Temp to permContract length: 3 monthsAbility to commute/relocate: Boksburg, Gauteng:...


  • Boksburg, South Africa Pronel Personnel Full time

    Our client is looking for a Service Station Manager with proven experience in the fuel industry / service station or retail. Preferably have 5 years automotive retail experience, be proficient in MS Office and have a sound understanding of the retail sector. A minimum of 2 years management experience is essential. **Requirements**: - Matric - Drivers...


  • Boksburg, South Africa Pronel Personnel Consultants Full time

    Pronel Personnel Boksburg, South Africa Mid Senior 5 to 7 years Cost to company Full Time **Skills**: - ManagementRetailFuel Systems **Industries**: - Petrochemical **Description**: Our client is looking for a Service Station Manager with proven experience in the fuel industry / service station or retail. Preferably have 5 years automotive retail...


  • Boksburg, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...


  • Boksburg, Gauteng, South Africa Pronel Personnel Full time

    Our client is looking for a Service Station Manager with proven experience in the fuel industry / service station or retail. Preferably have 5 years automotive retail experience, be proficient in MS Office and have a sound understanding of the retail sector. A minimum of 2 years management experience is essential.Requirements: Matric Drivers licence Diploma...

  • Service Manager

    4 weeks ago


    Boksburg, South Africa Volvo Group Full time

    South Africa **Position Description** The main purpose of the job is to manage the workshop to its full potential and assist the Branch manager in his/her functions. **Reporting**: This position reports to Regional Manager: Retail North. **Job Objectives**: **Manage Key Performance Areas of staff** - Disciplinary procedures. - Conduct interviews. -...


  • Boksburg, Gauteng, South Africa Enshrine Placements Full time

    Field Services Manager - Boksburg, Gauteng - Job-3688Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services...


  • Boksburg, Gauteng, South Africa Boikago Group Full time

    Job Details: Department Engineering Minimum experience Mid-Senior Company primary industry Automotive Job functional area Customer Service Salary R R per annumIntroductionA well known commercial vehicles manufacturer based in JHB East is looking for a Manager Technical Liaison to join their technical & customer service divisionKey Responsibilities: Manage...


  • Boksburg, Gauteng, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...


  • Boksburg, South Africa Innovative Solutions Group Full time

    The position of Service / Operations Manager include formulating and management of service/vetting team for the ILS Subsidiary. To be successful in this role you should be a thoughtful leader and a confident decision maker, helping people develop and be productive, while ensuring the profit rise and superior client service. **Tasks** - Implement and...


  • Boksburg, Gauteng, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...


  • Boksburg, Gauteng, South Africa Innovative Solutions Group Full time

    The position of Service / Operations Manager include formulating and management of service/vetting team for the ILS Subsidiary. To be successful in this role you should be a thoughtful leader and a confident decision maker, helping people develop and be productive, while ensuring the profit rise and superior client service.Tasks Implement and evaluate...


  • Boksburg, Gauteng, South Africa Newrest Full time

    Responsibilities: Drive the deployment of the internal system to ensure:Planning and Scheduling of preventative maintenance schedules Planning and scheduling of day to day repair work Ensure Asset Register of all Equipment Ensure Accurate Depreciation of all Assets and other Equipment Planning and delivering scheduled maintenance works and responding to...


  • Boksburg, Gauteng, South Africa Newrest Full time

    RESPONSIBILITIES:You will be responsible for:To develop long-term relationships with customers, connecting with key managers and employees. You will liaise between customers and cross-functional internal teams to ensure the timely and successful on time delivery of our solutions according to customer contractual requirements. Ensure that a complete unit tour...


  • Boksburg, South Africa Enshrine Placements Full time

    **Field Services Manager - Boksburg, Gauteng - Job-3688** Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of...


  • Boksburg, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...

  • Service Administrator

    4 weeks ago


    Boksburg, South Africa BHBW South Africa Proprietary Limited Full time

    **Purpose of the Role** Perform clerical support function for the Aftersales department with specific reference to administrative support to the technicians. Perform related administrative tasks and process steps including record keeping, filing, and data capturing. **Key Performance Areas** - Generation of quotes - Costing of all internal and external...

  • Service Manager

    3 weeks ago


    Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Manage and report on all key service deliverables, including all KPIs, attributes and safety. - Involvement in high level technical disputes with regions, customers, and Caterpillar. - Provide relevant technical expertise with regards to component rebuild and repair. - Perform root cause analysis of failed components and parts. - Ensure...