Services / Operations Manager

5 days ago


Boksburg, South Africa Innovative Solutions Group Full time

The position of Service / Operations Manager include formulating and management of service/vetting team for the ILS Subsidiary. To be successful in this role you should be a thoughtful leader and a confident decision maker, helping people develop and be productive, while ensuring the profit rise and superior client service.

**Tasks**
- Implement and evaluate processes.
- Identify quality control issues and suggest solutions.
- Implement strategies and coordinate different service/vetting and support departments.
- Contribute to budget and organizational plans.
- Oversee day-to-day operations.
- Set policies and processes.
- Ensure employees work productively and develop professionally.
- Oversee recruitment and training of new employees.
- Evaluate and improve operations and financial performance.
- Prepare regular reports to GM/CEO.
- Ensure staff follows health and safety regulatons.
- Provide solutions to issues (e.g. profit decline, employee conflicts)

**Qualifications and requirements**:

- 5 years medium/ Corporate Service experience and/ or diploma in operating a bsiness with at least 5 years experience in a management role.
- Experience in planning, budgeting and report to senior management.
- Extreme ability to coordinate functions between different departments in ISS/ILS and external clients.
- Strong analytical ability.
- Outstanding leadership skills.
- Motivate people
- Presentable and professional in working with any level of people.

**Competencies ( In order of importance)**
- Excellent communication (Verbal and Writing)
- Job requires being honest and ethical
- Proactive in finding solutions to any business changes in the economy.
- Self Control - Job requires maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in challenging situations.
- Highly organized - Be able to prioritize, delegate and follow up an completed tasks.
- Extreme ability to coordinate various operational tasks.

**Lines of Communications**

Report to the General Manager ISS/Chief Operating Officer / Director Innovative Solutions Group.

Ability to Commute:

- Boksburg, Gauteng (required)

Ability to Relocate:

- Boksburg, Gauteng: Relocate before starting work (required)



  • Boksburg, Gauteng, South Africa Innovative Solutions Group Full time

    The position of Service / Operations Manager include formulating and management of service/vetting team for the ILS Subsidiary. To be successful in this role you should be a thoughtful leader and a confident decision maker, helping people develop and be productive, while ensuring the profit rise and superior client service.Tasks Implement and evaluate...

  • Operations Manager

    7 days ago


    Boksburg, South Africa Innovative Learning Solutions Full time

    Brief description The position of Service/Operations Manager include formulating and management of service/vetting team for the ILS subsidiary. To be successful in this role you should be a thoughtful leader and a confident decision maker, helping people develop and be productive, while ensuring the profit rise and superior client service. Tasks -...

  • Operations Managers

    3 weeks ago


    Boksburg, South Africa Signa Group Full time

    **MAIN JOB PURPOSE** As the Operations Manager, you will play a pivotal role in overseeing all operational aspects, from training and administration to compliance. Your primary responsibility will be to efficiently manage operations and delivery, ensuring the successful attainment of key performance measures. This includes optimizing capacity utilization,...


  • Boksburg, South Africa Doves Funeral Services Full time

    We currently have a vacancy for a**:Customer Service Representative **based at the **Doves Boksburg, Gauteng.** **Starting Salary**: Market related **Key Performance Areas**: **RECEPTIONIST DUTIES** - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - Directs visitors by maintaining employee and...

  • Operations Manager

    2 weeks ago


    Boksburg, Gauteng, South Africa Innovative Learning Solutions Full time

    Brief descriptionThe position of Service/Operations Manager include formulating and management of service/vetting team for the ILS subsidiary. To be successful in this role you should be a thoughtful leader and a confident decision maker, helping people develop and be productive, while ensuring the profit rise and superior client service.Tasks Implement and...

  • Service Manager

    3 weeks ago


    Boksburg, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Our well known motor dealer client in Boksburg is looking to employ an experienced and qualified Service Manager. Core purpose of the role The core purpose of this position is to manage the service team in order to ensure customer retention and satisfaction in the repair, servicing and maintenance of vehicles while maintaining profit margins. To be...

  • Operations Manager

    4 weeks ago


    Boksburg, South Africa Fides Recrutiemt Full time

    **Operations Factory Manager** Must have knowledge of roofing and steel main purpose of the job: The Operations / Factory Manager will be responsible for the execution of the agreed daily manufacturing plan, coordinating and control of the manufacturing processes within the sheeting plant. The incumbent will ensure: that goods and services are produced...


  • Boksburg, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...


  • Boksburg, South Africa Ann Swann Personnel Services Full time

    **2024-06-06 - 2024-07-06** **PERMANENT** **JHB001927** **GRADUATE** **Gauteng**, Boksburg** **Stipend** **Duties and responsibilities** - Assist with general administrative tasks, including data entry, filing, and document management. - Support the preparation of reports, presentations, and correspondence. - Coordinate and schedule meetings,...

  • Operations Manager

    2 weeks ago


    Boksburg, South Africa HotelJobs.co.za Full time

    Boutique Hotel with 34 rooms as well as 4 conference and wedding venues that cater for up to 250 people situated in Boksburg is looking for an Operations Manager. We are looking for a hands on Manager that will be able to maintain high standards and contribute to the growth and success of the business. **Responsibilities**: - Oversee daily operations to...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel Services Full time

    ContractorJHB00167- Admin, Office & Support- Gauteng, Boksburg R Stipend MonthlyAre you passionate about providing excellent customer service while also having a keen eye for detail in administrative tasks? We are currently seeking a motivated individual to join our client for aAdministration/Customer Service Internship position based...


  • Boksburg, South Africa Ann Swann Personnel Services Full time

    **2024-04-19 - 2024-05-19** **PERMANENT** **JHB001903** **GRADUATE** **Gauteng**, Boksburg** **Stipend Monthly (Market related)** **Duties & Responsibilities** - Assist the sales team in identifying potential clients and generating leads through market research and outreach efforts. - Support the development and implementation of sales strategies to...


  • Boksburg, Gauteng, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...


  • Boksburg, Gauteng, South Africa Enshrine Placements Full time

    Field Services Manager - Boksburg, Gauteng - Job-3688Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services...


  • Boksburg, Gauteng, South Africa Enshrine Placements Full time

    Field Services Manager needed with the ability to work under pressure and interact with clients at various on a management level. You will be responsible for carrying out and managing all the service related functions appropriately, and will be primarily responsible for enhancing the quality of services that are being provided to the customers. You will have...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel Services Full time

    PERMANENTJHB001927GRADUATEGauteng, Boksburg**StipendDuties and responsibilities Assist with general administrative tasks, including data entry, filing, and document management. Support the preparation of reports, presentations, and correspondence. Coordinate and schedule meetings, appointments, and events. Assist in resolving customer issues and complaints,...

  • Operations Manager

    2 months ago


    Boksburg, South Africa SAFAL Group Full time

    To manage and control the business developmentstrategies and tactical planning in the operational division by providing appropriateinteraction and fostering good relations with all stakeholders in support of the overallbusiness strategy, plans and objectives of the business. a. Operational planning, direction & leadership b. Operational performance &...

  • Operations Manager

    2 weeks ago


    Boksburg, Gauteng, South Africa SAFAL Group Full time

    To manage and control the business developmentstrategies and tactical planning in the operational division by providing appropriateinteraction and fostering good relations with all stakeholders in support of the overallbusiness strategy, plans and objectives of the business.a. Operational planning, direction & leadershipb. Operational performance &...


  • Boksburg, South Africa Multi-Color Corporation Full time

    Safety: Champion all aspects of personal and Plant Safety. Instill a sense of self responsibility for safety among employees. Exhibit a safety-first attitude in all that is done and assure the safety of the employees and the safe use of the equipment, including housekeeping and environmental compliance. Lead plant safety team. Personally, comply and ensure...

  • Service Manager

    4 weeks ago


    Boksburg, South Africa Volvo Group Full time

    South Africa **Position Description** The main purpose of the job is to manage the workshop to its full potential and assist the Branch manager in his/her functions. **Reporting**: This position reports to Regional Manager: Retail North. **Job Objectives**: **Manage Key Performance Areas of staff** - Disciplinary procedures. - Conduct interviews. -...