Junior IT Support Technician

2 weeks ago


Cape Town, South Africa Zeal HR Full time

**Junior IT Support Technician**

**INTRODUCTION**:
An exciting opportunity has become available within the Construction industry, for a Junior IT Support Technician. The position is based in Plattekloof.

**REQUIREMENTS**:

- Matric + Tertiary education / Diploma in IT
- Or A collection of Microsoft Certifications or similar
- 6 months experience in a business office technical support role.
- Troubleshooting PCs, LAN and printers running a Microsoft Windows based system.
- Good communication skills.

**RESPONSIBILITIES**:
1. First line support
- Respond to support requests from staff.
- Escalate or pass relevant requests on to outsourced IT support company.

2. Managing company IT assets
- Proactively manage and assess hardware for the company’s needs.

**Responsibilities**:

- Desktop PCs, laptop PCs, PC peripherals, tablets, printers, scanners, LAN, telephones,
- Maintain an asset register of IT equipment.
- Perform updates or initiate upgrades where required.
- Facilitate quotations for new hardware requirements.
- Plan for new staff in terms of hardware, software and user accounts.
- Assess server storage space and clean up where possible.



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