Guest Relations

**Key Responsibilities**: - Lead and supervise the guest relations team, including guest services associates and concierge staff, to ensure the highest levels of service and professionalism **onboard the cruise ship**. - Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns in a prompt, courteous, and efficient...

**Guest Relations Officer - Luxury Hotel - V&A Waterfront** **Salary Package: R9500 + Provident Fund** **A great opportunity for a polished, well-spoken & professional individual to be part of the team!** - As Guest Relations Officer you will assist the Front-office & Duty Managers with processing of reception procedure, using the appropriate systems. -...

A 5* Hotel in Dubai are looking for a Guest Relations Officer to provide high-quality service to guests, address complaints and provide recommendations. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of...

Job Posted: 06-Jan-2023 - Location: Cape Town 5* Luxury Hotel seeks a Guest Relations/ Concierge to join this world class Hotel. - Gather, summarize, and provide information to guests about the property and the surrounding areas. The hotel concierge is expected to be an **EXPERT** of the local area. - Answer telephonic calls and assist guests with special...

**_Our client in the hospitality industry is urgently looking to employ a Guest Relations Officer at their organization_** **_Location:_**: - Clanwilliam, Western Cape_ **_Requirements:_** - _ Matric_ - _ Diploma in Hospitality_ - _ Must have at least 2 years experience in a 5* Lodge / Hotel or 1 years experience in a Front Office environment_ - _...

**Job Number** 23058510 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Serves as the property Manager on Duty and oversees all...

**Duties and Responsibilities** **About the role** An exciting opportunity has arisen for a highly talented and experienced Hospitality professional to join the Pre-opening team at The Rockefeller Hotel & Residences. **Your key responsibilities will include**: - Prepare all the required activities for the Hotel guests according to the Protocol and the...

**The main purpose of this position**:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded. **Reporting to the**: Senior Guest Relations Officer **Key responsibilities will include but are not limited to**: **1. **Satisfied Customers**: - Welcome and interact with...

Job Posted: 09-Jan-2023 - Location: Cape Town - A 5* Lodge & Spa is looking for a Guest Relations Officer who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assisting fellow colleagues of different...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Wine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...

Wine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...

Estate close to Stellenbosch is looking for a Guest Relations Officers who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assisting fellow colleagues of different departments if need...

An exciting role for a guest centric operator with strong FO acumen is up for grabs at this luxury property The guest relations officer is responsible for coordinating all elements of pre-arrival, in-house, and post-departure details to create a seamless guest experience. This role is essential in the preparation and organisation of the property’s...

POSITION SUMMARY Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Supervior and handles the tracking of service issues. Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all...

Guest Relations Officer | Cape Town | Luxury Hotel **GUEST RELATIONS OFFICER** - his/her main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest handling as well as performing administration tasks. You are...

Are you a natural communicator with a knack for providing exceptional customer service? Do you thrive in fast-paced environments and excel at multitasking? If so, we have the perfect opportunity for you to showcase your talents as a Guest Relations Specialist across our stunning properties in England and South Africa! In England, you'll be the point person...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...

Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...

Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...