Join Our Team As a Guest Relations Specialist

**KEY FOCUS AREAS** - Scope of work - Ensure that the Reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and administrative tasks. - Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival, and follows up on arrival...

We have an opportunity for an **Guest Relations Officer **to join our team in Stellenbosch on a full time basis. **REQUIREMENTS** - Grade 12 - Preferably 2 years previous experience - Passionate about the hospitality industry - Excellent interpersonal - & communication skills, written and verbal (in person and telephonic) - Strong customer service...

ITC Hospitality Group, a 4 & 5-star corporate and leisure accommodation specialist based in Cape Town, is seeking to employ an outgoing and energetic brand ambassador to the role of Guest Relations Manager (GRM). **Job Title: Guest Relations Manager** **Responsible to: Operations Director** **Salary: Based on qualifications and experience** **Minimum...

A 5* Boutique Hotel seeks Guest Relations Officers to join their team. The main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay ,This position has the responsibility of dealing with Guest daily. The duties include Guest handling as well as performing administration tasks.You are required to...

**Key Responsibilities**: - Lead and supervise the guest relations team, including guest services associates and concierge staff, to ensure the highest levels of service and professionalism **onboard the cruise ship**. - Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns in a prompt, courteous, and efficient...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

A brand new, unique and exciting opportunity has become available on our Western Capes South coast as well as inland as far as Montague for a Guest Relations Manager. Your SENIOR duties include moving (travelling) between the properties ensuring guests and visitors have the best personalised experience possible. You will be working directly with Sales and...

**Job Number** 24013619 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Represents property management in resolving any...

**Duties and Responsibilities** **About the role** An exciting opportunity has arisen for a highly talented and experienced Hospitality professional to join the Pre-opening team at The Rockefeller Hotel & Residences. **Your key responsibilities will include**: - Prepare all the required activities for the Hotel guests according to the Protocol and the...

The Guest Relations Manager plays a crucial role in creating goodwill amongst the visitors by providing excellent services to its customers. He/She is responsible for making the stay of customers pleasant and comfortable and taking care that all the issues have been solved promptly, so as to ensure better customer satisfaction. KEY RESPONSIBILITIES -...

A 5* Luxury Hotel seeks a Guest Relations/ Concierge to join this world class Hotel. - Gather, summarize, and provide information to guests about the property and the surrounding areas. The hotel concierge is expected to be an **EXPERT** of the local area. - Answer telephonic calls and assist guests with special requests, questions, or concerns. - Designing...

**Scope and General Purpose**: Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. They also form strong and lasting relationships with guests and provide information about additional hotel services. **Main...

**Job ID**: 58103**Date Posted**: Posted 18 hours ago**Location**: Cape Town**Job Title**: GUEST RELATIONS OFFICER - CAPE TOWN- WESTERN CAPE Guest Relations Officers main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties...

**Guest Relations Officer - Luxury Hotel - V&A Waterfront** **Salary Package: R9500 + Provident Fund** **A great opportunity for a polished, well-spoken & professional individual to be part of the team!** - As Guest Relations Officer you will assist the Front-office & Duty Managers with processing of reception procedure, using the appropriate systems. -...

**Job Number** 23059309 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The Guest Relations Expert assists the Guest...

**RESPONSIBILITIES**: - Welcome and introduce Lodges and Spa to guests; - Provide upscale guests service experience for all guests throughout their stay; - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in; - Oversee check-in and check-out procedures, including reservations and financial transactions rooms; - Promptly address...

**RESPONSIBILITIES**: - Welcome and introduce Lodges and Spa to guests; - Check-in and check-out guests; - Pass all relevant guest information on to various departments as required; - Assist guests with bookings, tours and transfers, build and create guests’ itineraries; - Ensuring that all guest information and rates are correct; - Guests’ liaison to...

Are you ready to dive into a dynamic role where your creativity meets strategic communication? We're seeking a Digital Content Coordinator to join our vibrant team and be the driving force behind our online presence and engagement. As our Digital Content Coordinator, you'll be at the helm of crafting captivating monthly newsletters and estate collateral...

**The Twelve Apostles Hotel and Spa** **Guest Liaison Officer (Permanent - Part-Time)** **Job Summary**: We are recruiting for a passionate and detail orientated Guest Liaison Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations. **Organisational Positioning**: -...

Career Growth, Hospitality Recruitment are looking for a Guest Relations Manager who will be responsible for ensuring that the guests’ experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Manager serves the needs of our guests and exceeds guests’ experience. Main Responsibilties - Welcome...