Sales Support Specialist

4 weeks ago

Durban, South Africa Exclusive Networks Full time

**EXCLUSIVE NETWORKS**|** **Introduction**

"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

**DUTIES AND RESPONSIBILITIES**|** **About the role**

The Sales support administrator is a key member of the sales support team responsible for preparing accurate and competitive quotations for products or services offered by the business.
- _This role involves analysing partner requirements, coordinating with various departments, and generating detailed and professional quotations that meet the partners' needs while aligning with the company's pricing and profitability goals.
- This role will report to the Internal Sales Operation Manager_

**As the Sales Support Specialist, you will**:

- Prepare comprehensive and clear quotations tailored to the partner's needs while adhering to company policies and pricing guidelines.
- Conduct pricing analysis to ensure the proposed quotations are competitive yet profitable for the company.
- Interact with partners to clarify their requirements and address any inquiries related to the quotation.
- Prepare well-structured andorganized quotation documents with a clear breakdown of costs, terms, anddeliverables using guided rules and systems.
- Maintain a database of allgenerated quotations, including partner details, products/services quoted, andpricing information.
- Collaborate with various internal departments, such as sales, procurement, and finance.

**QUALIFICATIONS AND EXPERIENCE**|** **About you**

**The ideal Sales Support Specialist**:

- Excellent communication tointeract effectively with partners and internal stakeholders.
- Knowledge of Microsoft Office (Excel & Word)
- Attention to detail andaccuracy in preparing and reviewing quotation documents.
- Ability to problem solve, identifypartners needs and respond accordingly.
- Proven experience in asimilar role, ideally in a sales, pricing, or quotation capacity
- Proficiency in usingquotation software, CRM systems.

**WHO ARE EXCLUSIVE NETWORKS?**| **About the company**

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

**Our benefits include**:

- Provident Fund
- Medical Aid
- EAP

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