![Promobasket South Africa](https://media.trabajo.org/img/noimg.jpg)
Sales Support Specialist
1 week ago
About Us
Promobasket is part of the
Inspire Group, which is the leading pan-African promo business with offices in 10 countries and clients in 40+ countries.
The company is globally recognized through its membership in the Global Identity Network led by America's largest promo supplier, Staples Promotional Products.
Our specialty lies in providing tailored branding solutions for a diverse range of clients from blue-chip African corporations to small businesses.
Join us and make a significant impact on our sales efforts and overall business success.Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay uptodate with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers' requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Requirements and skills
- Proven work experience as a Sales support specialist or Sales support associate
- Proficiency with MS Office Suite, particularly MS Excel
- Indepth understanding of sales principles and customer service practices
- Excellent communication skills
- Someone confident on phone (Call Centre experience would be an added advantage)
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus
Perks:
- Exposure to the largest brands across the continent
- Opportunity to gain exposure and experience with sales
- Great work and office culture
Pay:
R12 000,00 - R15 000,00 per month
Application Question(s):
- Do you have call centre experience?
Experience:
- Salesforce: 2 years (required)
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