Support Manager: Distribution
3 months ago
**Job Advert Summary**:
Clover is looking for a Support Manager: Distribution to manage the Distribution support team regarding the integrated distribution system. This position will be based at Clover Head Office in Roodepoort.
**Minimum Requirements**:
- Degree in Supply Chain Management / Logistics
- Experience in working with senior management
- Business English: Fluent
- Travel off-site/overnight stay
- Computer literacy (Advanced)
**Duties and Responsibilities**:
**Guide business process development i.r.o. ERP system**
- Do high level business process analysis, propose changes, develop specifications for new and other systems
- Test the system and changes to the system to ensure it satisfy the business need
- Implement the appropriate changes and new developments
- Update system documentation
**Create infrastructure to ensure training and support of users**
- Perform system month end and credit control month end processing
- Perform system balancing process
- Perform system housekeeping functions
- Compile training manuals
- Train new key users
**Provide support to distribution operations**
- Support the administrative processes at branch level
- Investigate stock losses and assist to implement preventative action
- Audit branch admin process
- Assist with operational process changes and implementation
- Manage & support system interfaces with Principals and other Clover systems
- Ensure branch checklists are updated and audited regularly
- Manage Electronic Data Interface (EDI) with customers
**Perform ad hoc reporting and projects**
- Manage projects on request
- Assist with ad hoc investigations and problem solving
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