Team Lead: Data Centre

IT Team Leader - Data Centre - Randburg Responsible for designing, advertising and managing the physical Data Centre Infrastructure Minimum requirements: - IT Degree or Diploma - Experience and training in ITIL and CobIT - 5 years VMware experience - 3 years hardware storage experience - Managed a team of 3 for a minimum of 2years. - Willingness to travel...

Contact Centre Team Coach Job DescriptionAt iSON Xperiences, we are seeking a highly skilled and experienced Contact Centre Team Coach to join our team. As a Team Coach, you will be responsible for leading and managing a team of customer service representatives, ensuring that they deliver exceptional service to our clients.Main Responsibilities:Lead and...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and...

This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management. **Overview and Requirements**: - 2 to 3 years Team Leader / Customer Service experience in a Call Centre -...

Sales Supervisor/ Team Leader (Call Centre) JB4122 Randburg, Johannesburg Market Related Fixed Term Contract Are you an experienced and motivated sales leader with a passion for driving results? We are currently seeking a dynamic Call Centre Sales Manager to join our team in Pinetown. As a key member of our leadership team, you will be responsible for...

Contact Centre Team Coach Job DescriptionWe are seeking a highly skilled and experienced Contact Centre Team Coach to join our team at iSON Xperiences.Main Responsibilities:Lead and manage a team of 20+ agents to deliver exceptional customer service.Coach and develop agents through regular one-on-one sessions to improve performance and quality.Manage...

Job Title: M-KOPA Team CoachAbout the Role:The M-KOPA Team Coach will lead an inbound voice/messaging/email customer services team and maintain quality of service delivered in conjunction with customer goals and objectives. This role requires strong leadership and coaching skills to ensure that Customer Experience is delivered consistently.Main...

Our client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....

Job Title: Team Leader - Saves/New AcquisitionJob Summary:We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at iSON Xperiences. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre **Role Purpose** To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

**Requirements - OLAP architectures to increase data sharing and provide end users with relevant information - Creates, enhances, or modifies OLAP and ETL (Extract-Transform-Load) designs to meet business needs - Determines which data extracts can be integrated into BI tools - Develops and implements real-time BI tools - Owner, custodian and champion of the...

As an Enterprise Data Architect, you'll be responsible for designing and developing the company's data infrastructure. You'll work with IT to ensure that all of our data sources are secured and compliant. You will also support business by integrating information from different systems into one central location so that we can analyse it in order to make...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Lead...

About the RoleWe are seeking a highly skilled Data Scientist to join our team at Dimension Data. As a Data Scientist, you will be responsible for developing analytical models and algorithms to enhance customer experience and drive growth across the business.Key ResponsibilitiesWork closely with data and analytics squads to identify relevant data sources and...

About the RoleWe are seeking an experienced Azure Data Engineer to join our team at Dimension Data. As a key member of our data engineering team, you will be responsible for designing, developing, and deploying data pipelines across our Data Lake and into Synapse.Key ResponsibilitiesDevelop and deploy data pipelines using Azure Data Factory and Azure...

About the Role:The Team Coach is a key position within the Contact Centre, responsible for leading and managing a team of customer service representatives. This role requires a strong leader who can motivate and develop their team to deliver exceptional customer experiences.Main Responsibilities:Team Leadership: Lead and manage a team of 20+ customer service...

 Our client has an opportunity available for a Data Centre Technician based in Randburg.Requirements:Qualification or related qualification in Facilities Management, Property Management, Project Management or Operations Management.Matric certificate.Valid South African driver’s license.3 years relevant experience in Hospitality, Customer Facing Service...

FunctieomschrijvingDo you want to work with the latest technology? Do you want to be part of a team that is constantly improving their product and customer experience? Would you like to work with cutting edge algorithms, machine learning and data mining tools? Are you looking for a role where you will make an impact on our business results? We are looking...

About the RoleWe are seeking an experienced Azure Data Engineer to join our team at Dimension Data. As a key member of our data engineering team, you will be responsible for designing, developing, and deploying data pipelines across our Data Lake and into Synapse.Your expertise in PowerBI data sets and data flows will enable you to develop curated data sets...

Detail: Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents. **Qualifications, Experience and Skills***: - Grade 12 and further studies in Management and Contact Centre - Minimum of 4 years Contact Centre Team Leader experience in Customer...