Team Leader
2 months ago
- Grade 12 (Minimum requirement)
- Insurance / financial wellness background
- Team Leader / Customer Service and Experience (2-3 years) experience in a call centre
- A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous
- Experience doing quality control in a telesales environment - Listening to calls and providing coaching and guidance to members of team
- Sales and Outbound Call Centre Experience
- Experience doing customer satisfaction calls and handling customer complaints
- Experience in Team management/ leading a team / coaching people
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Team Leader
6 months ago
Randburg, South Africa Benclo Full timeDetail: Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents. **Qualifications, Experience and Skills***: - Grade 12 and further studies in Management and Contact Centre - Minimum of 4 years Contact Centre Team Leader experience in Customer...
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Team Leader
2 weeks ago
Randburg, South Africa Jobted ZA C2 Full timeMinimum requirements: - Grade 12 (Minimum requirement) - Insurance / financial wellness background - Team Leader / Customer Service and Experience (2-3 years) experience in a call centre - A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous -...
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Team Leader
3 weeks ago
Randburg, South Africa Jobted ZA C2 Full timeMinimum requirements: - Grade 12 (Minimum requirement) - Insurance / financial wellness background - Team Leader / Customer Service and Experience (2-3 years) experience in a call centre - A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous -...
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Team Leader
2 months ago
Randburg, South Africa Dante Personnel Full timeMinimum requirements: Grade 12 (Minimum requirement) Insurance / financial wellness background Team Leader / Customer Service and Experience (2-3 years) experience in a call centre A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous Experience...
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Sales Team Leader
6 months ago
Randburg, South Africa Embassy Group Holdings Full time**Job description** **Main Job Function**: - Coach the team in order to achieve sales targets. - Coach the team in order to ensure the quality of sales meets the appropriate Standard - Monitoring attendance and punctuality daily - Ensure that all staff adhere to the weekly performance targets. - Conduct regular review of all Call Centre Agents performance...
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Team Sales Leader
3 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Description: We are seeking a highly motivated and experienced Team Sales Leader to join our team at iSON Xperiences. The ideal candidate will have a proven track record of leading high-performing sales teams and driving revenue growth.Key Responsibilities:Lead and manage a team of sales agents in an outbound contact centre environment.Develop and...
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Collections Team Leader
6 months ago
Randburg, South Africa shapiro shaik defries and associates Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
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Collections Team Leader
6 months ago
Randburg, South Africa shapiro shaik defries and associates Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
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Team Leader
5 months ago
Randburg, South Africa Quantum Recruitment Pty Ltd Full timeThis role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management. **Overview and Requirements**: - 2 to 3 years Team Leader / Customer Service experience in a Call Centre -...
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Customer Care Team Leader
6 months ago
Randburg, South Africa PrepaidMeters.co.za Full time**VERY IMPORTANT** Misrepresenting your experience, skills or qualifications on your CV or in your answers to the questions are a criminal offence!! **Note**: ........................................... Enbaya Prepaid Meters, based in Fairlands, Johannesburg is a leader in the Prepaid Meter business. We are looking for a Customer Care Team Leader, with...
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Team Leader: Call Centre
3 weeks ago
Randburg, South Africa Ergasia Placements Full timeWe are an established law firm in Johannesburg North, currently seeking an experienced Team Leader to oversee our debt collection team. This position is ideal for a goal-oriented leader with a strong background in debt recovery who can motivate and guide a team to achieve outstanding results.Responsibilities:Lead and manage a team of debt collectors to...
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Team Leader
3 weeks ago
Randburg, Gauteng, South Africa Dante Personnel Full timeJob Title: Team LeaderWe are seeking a highly motivated Team Leader to join our dynamic team at Dante Personnel in Midrand. The ideal candidate will have a strong background in a call centre environment, with a focus on customer service and financial wellness.Key Responsibilities:Lead a team of customer service representatives in a call centre...
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Sales Team Leader
5 months ago
Randburg, South Africa FirstRand Full timeJob Description To manage the team to deliver support sales growth in the organisation whilst adhering to Sales processes and procedures to ensure compliance and reduce risk Hello Future Short Term Insurance Commercial Team Leader Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us...
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Debt Collection Team Leader
1 month ago
Randburg, South Africa LWM DEBT RECOVERY Full timeAs a Debt Collections Team Leader, you will be responsible for your team and processes to collect overdue payments and do reporting . Your primary goal will be to enhance recovery of outstanding debts while adhering to company policies and legal regulations. Key Responsibilities: 1. Work Top100 accounts 2. Create Campaigns for your teams 3. Be able to do pay...
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Debt Collection Team Leader
3 months ago
Randburg, South Africa LWM DEBT RECOVERY Full timeAs a Debt Collections Team Leader, you will be responsible for your team and processes to collect overdue payments and do reporting. Your primary goal will be to enhance recovery of outstanding debts while adhering to company policies and legal regulations. **Key Responsibilities**: 1. Work Top100 accounts 2. Create Campaigns for your teams 3. Be able to...
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Outbound Contact Centre Team Leader
5 months ago
Randburg, South Africa Icon AF Full timeWe are seeking a number of experienced and tenured contact center team leaders. You will be leading a team of approximately 15 consultants completing lead generation for our Financial services tier-one clients. Job brief We are looking for a number of Team Leaders to support our acquisitions department. We are a high-impact, rapid-progression...
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Debt Collection Outbound Team Leader
3 months ago
Randburg, South Africa ITC Business Administrators Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
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Outbound Collections Team Leader
6 months ago
Randburg, South Africa Shapiro Shaik Defries and Associates Full time**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...
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Inbound Customer Care Team Leader
5 months ago
Randburg, South Africa Shapiro Shaik Defries & Associates Full time**JOB PURPOSE** - To lead, develop and coach a team of Customer Care Agents by driving the daily production and achievement of set targets and SLAs; and providing accurate daily reporting on individual and team performance. - To conduct thorough investigation of all Debtor’s complaints and queries in accordance with the company’s policies and procedures,...
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Outbound Sales Team Leader Opportunity
7 days ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeAbout the RoleAt iSON Xperiences, we are seeking an experienced and motivated Outbound Sales Team Leader to join our team. As a Team Leader, you will play a critical role in leading, supervising, coaching, and mentoring high-paced outbound Contact Centre Agents.The ideal candidate will have a strong background in sales and leadership, with a minimum of 3...