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Team Leader

4 months ago

Randburg, South Africa Dante Personnel Full time
Minimum requirements:
  • Grade 12 (Minimum requirement)
  • Insurance / financial wellness background
  • Team Leader / Customer Service and Experience (2-3 years) experience in a call centre
  • A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, Debt Management is highly advantageous
  • Experience doing quality control in a telesales environment - Listening to calls and providing coaching and guidance to members of team
  • Sales and Outbound Call Centre Experience
  • Experience doing customer satisfaction calls and handling customer complaints
  • Experience in Team management/ leading a team / coaching people
Consultant: Laury Starnes - Dante Personnel Midrand