Medical Front Office Administrator

4 weeks ago

Pretoria, South Africa iMedrecruit Full time

**MEDICAL FRONT OFFICE ADMINISTRATOR (SHIFTS), MENTAL HEALTH CLINIC - PRETORIA**

Our client, a Mental Health Clinic, based in Pretoria East, is seeking to recruit an experienced medical administrator.

**RESPONSIBILITIES**:
Front Desk Management:

- Greet & assist patients and visitors in a professional and friendly manner.
- Manage incoming calls and route them appropriately.
- Ensure patient information is accurately entered into the electronic medical records system (Trifour - Trimed).
- Verify insurance information and collect co-payments as required.
- Ensure a neat and tidy work area.
- Maintaining an orderly and professional working atmosphere between administrative team and co-workers.
- General administrative duties.

Administrative and Admission Duties:

- Manage and coordinate the facility's waiting list and bed list with discharges and admissions.
- Maintain and update patient records and files.
- Coordinate with medical staff to ensure timely patient care.
- Maintain office supplies and stock levels.
- Provide assistance and information to patient queries.
- Assist patients with completing necessary forms and paperwork.
- Laisse with Drs & MDT rooms
- Presenting orientation group

Compliance and Confidentiality:

- Adhere to all privacy and confidentiality regulations in handling patient, personal and facility information.
- Ensure compliance with all relevant healthcare regulations and standards.

**QUALIFICATION AND REQUIREMENTS**:

- Matric
- At least 3 years' experience in a similar medical receptionist position
- Computer literate (TriFour - Trimed would be an added advantage and excellent Microsoft Excel experience)
- Own transport

**SKILLS AND ATTRIBUTES**:

- Strong interpersonal skills
- Professional communication skills
- Fluent in English and Afrikaans (verbal and written)
- Ability to work under pressure
- Ability to work independently as well as within a team
- Attention to detail
- Organized
- Computer literacy
- Ability to multitask
- Well-presented and professional

**WORKING HOURS**:
Shifts of 182 hours total per month (split in a morning / midday or afternoon shift) spanning over an 8-hour shift from 07h30 19h30 with 2 (two) Sunday shifts per month and paid overtime.

**APPOINTMENT**:
ASAP (end of May 2024)

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