Medical Front Office Administrator
2 weeks ago
MEDICAL FRONT OFFICE ADMINISTRATOR (SHIFTS), MENTAL HEALTH CLINIC - PRETORIA
Our client, a Mental Health Clinic, based in Pretoria East, is seeking to recruit an experienced medical administrator.
RESPONSIBILITIES:
Front Desk Management:
- Greet & assist patients and visitors in a professional and friendly manner.
- Manage incoming calls and route them appropriately.
- Ensure patient information is accurately entered into the electronic medical records system (Trifour
- Trimed).
- Verify insurance information and collect copayments as required.
- Ensure a neat and tidy work area.
- Maintaining an orderly and professional working atmosphere between administrative team and coworkers.
- General administrative duties.
Administrative and Admission Duties:
- Manage and coordinate the facility's waiting list and bed list with discharges and admissions.
- Maintain and update patient records and files.
- Coordinate with medical staff to ensure timely patient care.
- Maintain office supplies and stock levels.
- Provide assistance and information to patient queries.
- Assist patients with completing necessary forms and paperwork.
- Laisse with Dr's & MDT rooms
- Presenting orientation group
Compliance and Confidentiality:
- Adhere to all privacy and confidentiality regulations in handling patient, personal and facility information.
- Ensure compliance with all relevant healthcare regulations and standards.
QUALIFICATION AND REQUIREMENTS:
- Matric
- At least 3 years' experience in a similar medical administration position
Computer literate (TriFour
- Trimed would be an added advantage and excellent Microsoft Excel experience)
- Own transport
SKILLS AND ATTRIBUTES:
- Strong interpersonal skills
- Professional communication skills
- Fluent in English and Afrikaans (verbal and written)
- Ability to work under pressure
- Ability to work independently as well as within a team
- Attention to detail
- Organized
- Computer literacy
- Ability to multitask
- Wellpresented and professional
WORKING HOURS:
Shifts of 182 hours total per month (split in a morning / midday or afternoon shift) spanning over an 8-hour shift from 07h30 - 19h30 with 2 (two) Sunday shifts per month and paid overtime.
APPOINTMENT:
ASAP (end of May 2024)
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