Medical Front Office Administrator

2 weeks ago


Pretoria, Gauteng, South Africa iMedrecruit Full time

MEDICAL FRONT OFFICE ADMINISTRATOR (SHIFTS), MENTAL HEALTH CLINIC - PRETORIA
Our client, a Mental Health Clinic, based in Pretoria East, is seeking to recruit an experienced medical administrator.

RESPONSIBILITIES:

Front Desk Management:

  • Greet & assist patients and visitors in a professional and friendly manner.
  • Manage incoming calls and route them appropriately.
  • Ensure patient information is accurately entered into the electronic medical records system (Trifour
  • Trimed).
  • Verify insurance information and collect copayments as required.
  • Ensure a neat and tidy work area.
  • Maintaining an orderly and professional working atmosphere between administrative team and coworkers.
  • General administrative duties.

Administrative and Admission Duties:

  • Manage and coordinate the facility's waiting list and bed list with discharges and admissions.
  • Maintain and update patient records and files.
  • Coordinate with medical staff to ensure timely patient care.
  • Maintain office supplies and stock levels.
  • Provide assistance and information to patient queries.
  • Assist patients with completing necessary forms and paperwork.
  • Laisse with Dr's & MDT rooms
  • Presenting orientation group

Compliance and Confidentiality:

  • Adhere to all privacy and confidentiality regulations in handling patient, personal and facility information.
  • Ensure compliance with all relevant healthcare regulations and standards.

QUALIFICATION AND REQUIREMENTS:

  • Matric
  • At least 3 years' experience in a similar medical administration position


Computer literate (TriFour
  • Trimed would be an added advantage and excellent Microsoft Excel experience)
  • Own transport

SKILLS AND ATTRIBUTES:

  • Strong interpersonal skills
  • Professional communication skills
  • Fluent in English and Afrikaans (verbal and written)
  • Ability to work under pressure
  • Ability to work independently as well as within a team
  • Attention to detail
  • Organized
  • Computer literacy
  • Ability to multitask
  • Wellpresented and professional

WORKING HOURS:


Shifts of 182 hours total per month (split in a morning / midday or afternoon shift) spanning over an 8-hour shift from 07h30 - 19h30 with 2 (two) Sunday shifts per month and paid overtime.


APPOINTMENT:

ASAP (end of May 2024)

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