Front Office Manager
2 weeks ago
The position is responsible for overseeing the efficient operation of the front desk, on-site reservations, and management of any related staff.
Main duties:
- Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
- Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
- Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cashups
- Ensure that all charges are correctly entered on the guest's bill and always up to date.
- Carry out all duties as reasonably requested by Management.
- +3 Years' Experience as a Front Office Manager or Assistant
- Hospitality Management Qualification would be an added advantage.
- Intensive Knowledge of Opera Cloud
- Ability to remain positive and focused in a fastpaced environment.
- Great interpersonal skills
- Good Communication Skills
- Start and end dates for all previous employment.
- Reasons for leaving previous employment.
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