Ops Spec: Service Delivery

Our client is looking for a Service Delivery Account Executive, The main objective of the role is to holistically coordinate, facilitate, track and measure the companies overall service delivery to assigned customers. The Key Account Executive acts as the bridge between assigned clients and the comapanies operational teams by ensuring the effective...

We are looking for an organized and motivated warehouse assistant to join our company. Areas of Responsibility: - Receiving, checking, recording, organising and storing stock as it is received or produced. - Taking inventories of stock and products, ensuring that they are safely and properly stored. - Dispatching and loading goods out of the warehouse for...

Remedy Ops Manager IT Manager - IT Cape Town - Western Cape - South Africa Join our dynamic team as a Remedy Ops Manager, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a...

IFS Ops Manager IT Manager - IT Cape Town - Western Cape - South Africa Join our dynamic team as a IFS Ops Manager, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative...

An exciting opportunity has opened up at a Cape Town based Investments Group, who is looking for a Delivery Manager with Project Management experience in Data /MIS/ BI Space, that has managed and overseen delivery teams. The projects are mostly new and still in the building phase. Many of the pieces of work are new, complex and done from scratch. There will...

**General Summary**: Your primary role is retaining and supporting the customer base and developing new business to increase the customer base of Spec Systems, ensuring maximum profitability for shareholders and a positive, motivated environment for staff and customers. **DETAILS OF FUNCTION**: - Complete sales admin processes including, costing and...

The Senior Manager - Digital Ad-Ops will play a major role in the development and enablement of a prescision marketing proposition. The role involves the excecution of advertising campaigns, whilst managing the team to deliver accross a number of channels. Budget management, performance standards to be monitored. Traffic and management of campaigns...

Role**:IT Service Delivery (Call Center Background)** **Location: Cape Town** Primary Competencies Focus on the delivery of the customer’s solutions by planning, organizing, leading, and controlling. This position requires a positive, hands-on team-oriented leadership style. Overall experience should be at least 8-10 years in the IT service...

**IT SERVICE DELIVERY MANAGER (CT / George)** Seeking an IT Service Delivery Manager for Technology Operations who will be reporting to the Head of IT. This role will require you to travel to George (hybrid model) or based in George. **Duties**: - This is a business and client facing role that ensures a seamless IT Service Management, helping business...

A growing Investment Administration company is looking for a dedicated Service Delivery Manager. The main tasks of the Service Delivery Manager include managing multiple projects, addressing reliability issues, tracking project metrics, managing budgets and stakeholder liaison and ultimate responsibility for meeting project delivery dates with the level of...

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. - Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and...

**Purpose of the Job**: To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Cape Town / Jhb (Hybrid) A global company, a UK contact center solution supplier, provides high-quality, secure, and robust platforms and solutions to leading brands and partners worldwide. They specialize in creating state-of-the-art real-time communications platforms and contact center system integration. The company offers a friendly and passionate team...

We are recruiting for an ambitious IT Service Delivery Manager to build and mature our clients' IT Service Delivery model. We have existing 1st line technical support and service desk excellent leadership skills and solid management experience backed by strong technical skills. **Duties and Responsibilities include, but is not limited to**: - To manage...

**About us** Managed hosting as a Service, Microsoft Office 365 and Cloud computing - if these words excite you and are passionate about IT, then we need you! We are an IT company, dedicated to providing our clients with the best technology support solutions and services, based in the Northern Suburbs (Kenridge), and searching for the right team player to...

Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: US Hours ONLY (8am - 5.30pm EST) **START DATE**: IMMEDIATELY This role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L...

Western Cape, CPT - CBD - Up to R85 000 Cost to Company per month Enthusiastic IT Service Manager required with strong leadership and technical skills. **Key Responsibilities**: - Managing Service Delivery teams and monitoring all procedures related to identification, prioritization, and resolution of incidents, including the tracking and coordination of...

Our client a trusted Managed Solutions Provider focusing on optimising cloud infrastructure and cyber security is seeking to employ an experienced Service Delivery Manager. **Requirements**: - Matric/ Grade 12 Certificate - Relevant Tertiary Qualification (preferred) - 3-5 years working in a leadership role in an IT Service organization. - ITIL V3...

Technical Skills: Good understanding of Networking, Systems, Voice and Business applications An Industry recognized certification like ITIL / ITS Understanding of Project Management Methodology ITIL Framework / knowledge (Incident Management, Problem Management, Change Management, Service management) Process Specific Skills: Ability to interface and...