Portfolio Sales Profesional
2 weeks ago
**Job Title / Role**:Portfolio Sales **Professional**
Organization: Siemens Large Drives Location: South Africa
**Write up about the Division**
**Mission/Function of the role**:
To ensure profitable growth of the Siemens LDA Mobile Mining business.[WT(ERZ2]
**What are the responsibilities of the role?**
- Provide information via CRM for forecasts and planning
- Prepare and negotiate proposals in cooperation with other involved professionals and management
- May act as point of contact in commercial matters
- Complete sales and revenue related key reporting
- Contribute to the development of an After Sales Service that is focused on OEM
- Contribute to the development of and effective and efficient processes with Repair Partners [WT(ERZ3]
- Achieving high levels of customer satisfaction through highly responsive and professional service
- Manage relationship with internal business partners and factories
- Ensuring Spares availability and issuing of spares to Service Providers
- Managing spares supply chain with internal and external suppliers
- Responsible for stock management and forecasting
**Develop Customer Base**
- Ensure direct relationships between Siemens and key OEM’s and End Users
- Customer Development Plan figures are captured annually and monitored quarterly
- OEM and Partner base developed in line with target setting agreements
- Relationship building and networking meets departmental and customer requirements (customer support etc.)
- Ensure that the Siemens organisation has visibility of the network of key contacts and relationships between each OEM or Partner and its major end customers
**Customer Support**
- Management of client queries and quotation requests as per departmental SOP and SLA
- Resolution of queries and offer preparation time meets OEM and Partner’s expectations, within business parameters and agreed KPI’s
**Reporting**
- Siemens CRM system is updated/managed with EPCM, OEM and Partner information, projects and market opportunities as per departmental requirements
- All customer visits are recorded in weekly sales report
- Ongoing report back of activities of local competitors
- Reports are timeous, complete and accurate
**Administration**
- Completes relevant documentation (budgets, forecasts, quotation reports, visit reports, handovers) as per departmental requirements
- Ongoing follow up on orders and receivables.
- Adherence to company processes (LOA, Signatures etc.)
**Communication Skills**
- Demonstrate understanding of “value-added” to the EPCM, OEM and Partner
- Uses consultative selling techniques to maintain EPCM, OEM and Repair Partner relationships
**Siemens Policies, Procedures and Processes**
- Understand Siemens policies and processes in order to provide a specific service to the business Customer Knowledge
Q**ualifications and Experience**
Relevant tertiary Degree or Diploma, preferably an Engineering qualification or similar
Technical proficiency in a customer service environment
3-5 years experinece
**Competencies**:
- Knowledge of Traction Motors and electrical systems on Diesel-electric Haul Trucks
- Must be willing to travel extensively
**Reporting Manager**
Head of Sales and Mobile Mining
**Location**
Johannesburg, South Africa
**Our culture**:
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.
The company’s approved Employment Equity Plan and Targets** **under the Employment Equity Act** will be considered as part of the recruitment process. As an equal opportunity employer we encourage and welcome people with various disabilities to apply.
**Organization**: Portfolio Companies
**Company**: Siemens Proprietary Limited
**Experience Level**: Experienced Professional
**Job Type**: Full-time
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