Senior Manager: Client Experience

**Description**: ? Map the client journey. Ability to effectively document client journeys and processes ? Lead and manage client onboarding and client service operations. Oversee the client onboarding and client service operations and ensure that ‘bridgians are equipped to deliver the highest level of client experience. ? Streamline client operations....

**Client Engagement Manager** Leading Asset Mgt firm seeks driven indiv. Pivotal role to manager overall Advisor experience such as client onboarding; client servicing and asset conversion. Combine outputs of distribution, marketing, ops, data, portfolio mgt. Great culture. **Responsibilities**: - Manage the advisor onboarding process from sign-up to...

Posting Description: **Senior Client Manager**: **Are you an experienced corporate insurance professional? Want to work for a certified Top Employer? We're hiring!**: Aon South Africa is recruiting a Senior Client Manager in our Corporate department based, on a hybrid basis, from our Head Office in Sandton. The role of the senior client manager is to...

Posting Description: **Senior Client Manager**: **Are you an experienced corporate insurance professional? Want to work for a certified Top Employer? We're hiring!**: Aon South Africa is recruiting a Senior Client Manager in our Corporate department based, on a hybrid basis, from our Head Office in Sandton. The role of the senior client manager is to ensure...

Build relationships that allow for the managing of expectations, the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Resolve customer dissatisfaction/complaints by taking ownership of the problem Analyse customer feedback to help improve customer...

Job Overview **Date Posted**: Posted 22 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Senior Client Services Account Manager **Salary**: R35,000 - R40,000 **Salary Type**: Negotiable **Education Level**: Diploma **Job Level**: Senior **Required Experience**: 5 - 10 Years Senior Client Services Account Manager - Johannesburg A Senior...

**Snr Development Manager - Retail, Commercial, Industrial** **Succession for Head of Development** Salary is Highly Negotiable for the right person!!! Johannesburg **This is an opportunity DM Dreams are made of!** Our top drawer Property Development client is looking for a **passionate entrepreneurial Development Manager **for the pre-design and...

Job Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met Job Summary: We are seeking a highly motivated, driven self-starter and experienced Customer Experience Manager to join our team at FNB Savings and Cash Investments. As the Customer Experience...

**Job purpose**: The Client Experience Manager (Partner) is responsible for creating a great experience for all Edge Solutions clients (programme sponsors) by improving programme delivery processes, building a standard programme delivery toolkit and coaching Program Managers on the effective execution of programme delivery processes and use of the program...

Job Description To understand the customer needs and expectations and to develop and implement strategies that create customer loyalty, thereby increasing share of wallet and customer satisfaction - Support Execution and relationships between other CX teams and other Business Resources, Docus on Enhancing Existing Customer Journeys: KYC, Fraud, Service and...

Duties & Responsibilities: **Ensure that Assupol meets its client engagement and experience goals*** - Building brand loyalty: Turn clients into ambassadors and nurture long term relationships. - Grow revenue & profitability: Enhance efficiencies & effectiveness throughout the client journey. - Generate insights: Provide the rest of the business with...

Client Experience Manager - Equities Job DescriptionAre you looking for a challenging and rewarding career in the financial services industry? We are seeking a talented Client Experience Manager to join our team in Johannesburg.The estimated annual salary for this position is R900,000, depending on experience.About UsIsilumko Staffing (JHB) is a dynamic and...

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

**Job Advert Summary**: Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering....

**Job Advert Summary**: Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering....

**Company Description** **_ Who we are..._** At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about. We...

At HR Genie, we are seeking a highly skilled Senior Client Development Manager to join our team. This is an exciting opportunity for a motivated professional to take their career to the next level and make a significant impact on our clients' success.Job SummaryThe Senior Client Development Manager will be responsible for developing and maintaining strong...

Senior Manager, reports to the MD of the SME business. Experience is required in leading a sales team, leading managers who have teams under them, and digital client journey management. **Responsibilities**: - Achieve sales and revenue targets and related KRAs. - Lead and mentor the sales team. - Deliver the client value proposition. - Define the...

**Job Summary:**About the Role: We are seeking a skilled and charismatic Senior Client Relationship Manager to join our team at Ultra Personnel. In this dynamic role, you will play a vital part in fostering strong relationships with our clients, ensuring their satisfaction, and driving business growth for our organization.Key Responsibilities:Collaborate...

**Overall purpose of the job**: The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and...