Client Experience Operations Manager

**Job purpose**: The Client Experience Manager (Partner) is responsible for creating a great experience for all Edge Solutions clients (programme sponsors) by improving programme delivery processes, building a standard programme delivery toolkit and coaching Program Managers on the effective execution of programme delivery processes and use of the program...

**Client Engagement Manager** Leading Asset Mgt firm seeks driven indiv. Pivotal role to manager overall Advisor experience such as client onboarding; client servicing and asset conversion. Combine outputs of distribution, marketing, ops, data, portfolio mgt. Great culture. **Responsibilities**: - Manage the advisor onboarding process from sign-up to...

**Key purpose**: Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met. **Duties and responsibilities**: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve...

Build relationships that allow for the managing of expectations, the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Resolve customer dissatisfaction/complaints by taking ownership of the problem Analyse customer feedback to help improve customer...

Job Title: Client Operations ManagerWe are seeking a skilled Client Operations Manager to join our team at TalentCru in the Western Cape. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operational service delivery to our clients.About the Role:This is an exciting...

**Job Advert Summary**: Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering....

**Job Advert Summary**: Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering....

R 55 000 CTC. Sandton. Highly client focussed individual with strong sales and retention background. Able to build strong relationships and have a strategic view on the client experience. Digital experience with ability to combine people with digital technology to ensure a superior experience. High energy and target driven with desire to constantly add value...

We require an Operations Manager and Project Supervisor familiar with the general operations and management of a business. You will work with the senior management to assist with the coordination of company projects and manage staff. We will consider experience in various industries. If you have an excellent personality, you pay attention to detail and a...

Job Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met Job Summary: We are seeking a highly motivated, driven self-starter and experienced Customer Experience Manager to join our team at FNB Savings and Cash Investments. As the Customer Experience...

R 60 000 CTC. Sandton. Highly client focused individual with strong sales and retention background. Previous experience in digital marketing and communication with exposure to online automated solutions. Able to build strong relationships and mentor and grow team through leadership and direction. Target driven with desire to constantly add value to the team...

A well-known **Long Term insurance** company located in Menlyn Pretoria is looking to recruit a **Senior Manager: Client Experience**, this applicant must have** **5 - 8 years’ experience in a client experience-related role of which 3-5 years’ experience must have been in a **management capacity** *** **Duties**: **Ensure that the company meets its...

Job Description To understand the customer needs and expectations and to develop and implement strategies that create customer loyalty, thereby increasing share of wallet and customer satisfaction - Support Execution and relationships between other CX teams and other Business Resources, Docus on Enhancing Existing Customer Journeys: KYC, Fraud, Service and...

R 55 000 CTC. Sandton. Highly client focussed individual with strong sales and retention background. Able to build strong relationships and with excellent listening skills. Able to mentor and grow team through leadership and direction. Target driven with desire to constantly add value to the team and customer base. Able to communicate at all levels with...

Job purpose: To influence the understanding and thinking of client and consumer behaviour through foresight, customer insights and analytics, and enabling business to achieve its objectives by putting Client first. To operationalize Client Experience strategy and enhance client user experience based on identified gaps in client journeys and voice of client...

Client Experience Manager - Equities Job DescriptionAre you looking for a challenging and rewarding career in the financial services industry? We are seeking a talented Client Experience Manager to join our team in Johannesburg.The estimated annual salary for this position is R900,000, depending on experience.About UsIsilumko Staffing (JHB) is a dynamic and...

**Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division. **Minimum Requirements**: Matric Qualification in one of the following areas marketing,...

**Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Strategic Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division. **Minimum Requirements**: Matric Qualification in one of the following areas...

**Overall purpose of the job**: The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and...

MINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills Judgment...