Client Experience Manager

Job Title: Client Experience ManagerJob Summary:We are seeking a highly skilled Client Experience Manager to join our team at FirstRand Bank Limited. The successful candidate will be responsible for developing and leading customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met.Key...

DescriptionTo deliver exceptional customer experiences, we seek a skilled Client Experience Manager to develop and implement strategies that foster customer loyalty and satisfaction. Key responsibilities include:Understanding customer needs and expectationsDeveloping and executing customer loyalty programsCollaborating with cross-functional teams to enhance...

Job SummaryWe are seeking a highly skilled Client Experience Manager to join our team at FirstRand Bank Limited. The successful candidate will be responsible for developing and leading customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met.Key ResponsibilitiesDeliver internal and...

Client Experience Manager Apply Locations: Johannesburg Time Type: Full time Posted On: Posted Yesterday Time Left to Apply: End Date: October 22, 2024 (4 days left to apply) Job Requisition ID: R17488 Job Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business...

Job Description To develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are met Job Summary: We are seeking a highly motivated, driven self-starter and experienced Customer Experience Manager to join our team at FNB Savings and Cash Investments. As the Customer Experience...

**Job purpose**: The Client Experience Manager (Partner) is responsible for creating a great experience for all Edge Solutions clients (programme sponsors) by improving programme delivery processes, building a standard programme delivery toolkit and coaching Program Managers on the effective execution of programme delivery processes and use of the program...

Description To understand the customer needs and expectations and to develop and implement strategies that create customer loyalty, thereby increasing share of wallet and customer satisfaction Support Execution and relationships between other CX teams and other Business Resources, Docus on Enhancing Existing Customer Journeys: KYC, Fraud, Service and...

**Overall purpose of the job**: The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and...

**OPPORTUNITY** - This career opportunity is available at the Santam Non-Motor in the team of Non-Motor for the Client Experience Manager, managing the client experience for the entire Non-Motor value chain, and will be based in Hill on Empire.**WHAT WILL YOU DO** - The purpose of this position is to be the custodian for the client experience throughout the...

Job DescriptionIsilumko Staffing (JHB) seeks a skilled Client Experience II professional to enhance our service and execution in the Global Markets space.This role will primarily focus on equities and support our diverse client segments, ensuring a seamless trading experience while maximising revenue and client satisfaction.Key Responsibilities:Client...

**Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division. **Minimum Requirements**: Matric Qualification in one of the following areas marketing,...

**Job Context**: Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Strategic Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division. **Minimum Requirements**: Matric Qualification in one of the following areas...

Job Family- Project, Process and Product- Career Stream- Process- Leadership Pipeline- Manage Function (MF)**Job Purpose** - Drive a franchise view of clients and client experience, enabling differentiated coverage and client experience models that generate positive client sentiment and grow share of wallet. The role will be responsible for delivering...

We are seeking a seasoned Client Service Director to lead our team in delivering outstanding client experiences and results. As a key member of our leadership team, you will be responsible for managing client relationships, overseeing campaign strategy, and fostering a collaborative environment that encourages skill development and continuous improvement.Job...

**Primary Purpose** Responsible for all aspects, coordination, addressing of Client Service and Risk Management on the service provided to Bidvest Bank customers. To monitor adherence to regulatory requirements, policies & procedures, Customer Complaints resolution framework, Operational Risk Compliance and Change Management reporting minimum standards...

Job Description Hello Future Customer Experience Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable...

Job Description To create win-win situations with customers through resolving customer queries and/or complaints in order to retain the relationship - Demonstrate cost consciousness and awareness of personal contribution to costs and productivity Identify and escalates potential risks that may lead to increased costs - Prevent wastage and identify process...

Job Title: Senior Trial AttorneyWe are seeking a highly skilled and experienced Senior Trial Attorney to join our team at Nationwide Private Client. As a Senior Trial Attorney, you will be responsible for representing clients in complex civil litigation matters, including property and casualty insurance defense and subrogation.Key...

Job DescriptionWe are seeking a highly skilled and experienced Senior Trial Attorney to join our team at Nationwide Private Client. As a Senior Trial Attorney, you will be responsible for representing clients in complex civil litigation cases, including property and casualty insurance defense and subrogation.Key Responsibilities:Conduct thorough...

Job Title: Sr. Trial AttorneyJob Description:We are seeking a highly skilled and experienced Senior Trial Attorney to join our team at Nationwide Private Client. As a Senior Trial Attorney, you will be responsible for representing clients in complex civil litigation cases, including property and casualty insurance defense and subrogation. You will work...