Sales Contact Centre Specialist
7 days ago
Job description
Job description
Sales Contact Centre Specialist
Sales Specialists will improve sales and the overall business growth with an in-depth understanding of the company products and services. The specialist will create an effective support team and strong business partnerships and in addition manage the relationship with the customers, relative to the agreed and signed off Service Level Agreements (SLA’s) and required sales targets.
**Key Responsibilities (including but not limited to)**:
- Achieve the daily and monthly targets
- Ensure that conversion targets are achieved as per company requirement
- Promote service delivery
- Interface with support teams on any problem areas
- Capturing information according to set data standards
- Lead Prospect Management
- Interact with Principals, building and maintaining strong customer relationships.
- Provide technical advice to clients with regards to product options and offering advice on products as required.
- Obtain a firm understanding of clients requirements in order to provide the best possible solutions for the short and long-term.
**You Need**:
- Home loan and credit of minimum 5-7 years’ experience.
- Customer engagement of 3-5 years’ experience.
- High degree of patience and assertiveness with excellent rapport-building skills
- Maintains effective time management
- Effective emotional intelligence (EQ)
- Team player
- Flexible
- Self-Motivated
- Great communication skills.
- Computer Literacy - MS Office
- Clear Credit and Criminal record
- English and Afrikaans
- Grade 12/Matric
Basic Salary: R10K R15K + Commission
Commissions applicable
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
**Salary**: R10,000.00 - R15,000.00 per month
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
-
Sales Contact Centre Specialist
1 week ago
Cape Town, South Africa Africa Direct Edubond Full timeJob description Sales Contact Centre Specialist Sales Specialists will improve sales and the overall business growth with an in-depth understanding of the company products and services. The specialist will create an effective support team and strong business partnerships and in addition manage the relationship with the customers, relative to the agreed and...
-
Contact Centre Sales Expert
7 months ago
Cape Town, South Africa Unique Personnel Full time**Job Number** - 71808 **Job Type** - Permanent **Job Title** - Contact Centre Sales Expert **Computer Skills** - Sales **Industry** - Call Centre **City** - Cape Town **Province** - Western Cape - Do you have a flair for International Inbound Sales?- Our Company is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign....
-
Recruitment Specialist
3 weeks ago
Cape Town, South Africa The Sales Centre Co. Full time**Job Description: Recruitment Specialist at The Sales Centre Co.**: **Start Date**: Jan 2025 **Contract**: Full Time **Pay**: ZAR 14,500 per month plus uncapped commission We are seeking a dedicated Internal Recruiter to join our team at The Sales Centre Co. In this role, you will be responsible for sourcing, attracting, and hiring top talent to support...
-
Contact Centre Sales Manager
4 months ago
Cape Town, South Africa Fidelity Services Group Full time**Overall purpose of the job**:As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic plans and...
-
Insurance Claim Sales Specialist
1 month ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeWe are looking for a skilled Insurance Claim Sales Specialist to join our team at Call Centre Staffing. The successful candidate will be responsible for generating leads, contacting potential customers, and meeting sales targets. This role is ideal for individuals with 2-4 years of experience in sales who enjoy working in a fast-paced environment.About the...
-
Sales Contact Centre Agent
3 weeks ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeWe are searching for a dynamic and results-driven CX Contact Centre Agent to contribute to the success of SA Commercial (Pty) Ltd. As a member of our contact centre team, you will play a vital role in ensuring that our customers receive top-notch service and support.Key ResponsibilitiesHandle inbound and outbound calls, providing solutions to customer...
-
Sales Agent
7 months ago
Cape Town, South Africa OUTWORX CONTACT CENTRE Full time**Job description** Outworx is looking for Inbound Sales Agents for a leading International UK campaign. **RESPONSIBILITIES**: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a...
-
Contact Centre Trainer/bpo
7 months ago
Cape Town, South Africa F and G Sourcing Specialist Full timeOur **Advertising Services** client is seeking a **Contact Centre Trainer/BPO (Business Process Outsourcing) Trainer **to join their team based in **Cape Town** **Purpose of the Job**:Facilitate products, soft skills, and systems training in a fast-paced contact centre environment. Play a part in achieving both the company's and our client’s business and...
-
Outbound Sales Agent
7 months ago
Cape Town, South Africa OUTWORX CONTACT CENTRE Full time**Job description** Outworx is looking for Inbound Sales Agents for a leading International UK campaign. **RESPONSIBILITIES**: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a...
-
Contact Centre Consultant
1 week ago
Cape Town, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Call Centre and Telesales**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: To provide the required level of customer service to Clicks Group customers, to increase customer loyalty and...
-
Contact Centre Sales Manager
1 day ago
Cape Town, South Africa Fidelity Services Group Full timeOverall purpose of the job: As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns You will have the responsibility of managing Outbound and Inbound team leaders, motivating them to...
-
Contact Centre Lead
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeSituated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope & Purpose**: -...
-
Coastal Contact Centre Senior Manager
8 months ago
Cape Town, South Africa Fidelity Services Group Full time**REPORTS TO**:OPERATIONAL EXECUTIVE **MAIN PURPOSE OF JOB**: The overall purpose of the position is to effectively manage and improve the functions of the Operations Contact Centres (Customer Contact Centres and Central Monitoring Centres) and all related functions for Fidelity ADT Coastal Region. To align these functions to the strategic objectives of the...
-
Contact Centre Sales Manager
2 days ago
Cape Town, South Africa Fidelity Services Group Full time**Overall purpose of the job**: **As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic plans...
-
Sales Consultant
7 days ago
Cape Town, South Africa ooba Full timeThe purpose of the role is to sell ooba's customer value proposition by hooking the prospect into a matching product opportunity and persuade home buyers to partner with ooba to secure their home finance. **Responsibilities**: - Process incoming leads from various channels. - Contact prospective customers to offer ooba’s products and services. - Match...
-
Contact Centre Relief Worker
3 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is recruiting for a Contact Centre Relief Worker to join their team in the insurance industry. This is a fantastic opportunity for individuals who want to gain experience in a dynamic contact centre environment while working on a short-term contract basis.The ideal candidate will possess excellent communication skills, a strong...
-
CX Contact Centre Agent
3 months ago
Cape Town, South Africa SA Commercial (Pty) Ltd Full timeKey Duties & Responsibilities· Dealing with both inbound and outbound calls· Talking to new and existing customers regarding their accounts· Booking appointments and completing care calls.· Processing orders for customers· Updating customer accounts· Following agreed call scripts· Updating databases...
-
QA - Bpo Contact Centre
4 days ago
Cape Town, South Africa iSON Xperiences Full timeThe Role: **Quality Assurer** **Cape Town** Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of the inbound and Outbound calls taken by our Contact Center Agents to monitor the calls and assess Agent demeanor, technical accuracy, sales performance and conformity to Quality Component business...
-
Sales Account Manager
2 months ago
Cape Town, South Africa The Sales Centre Co. Full time**Sales Account Manager - Coffee Wholesale**: Contract: Full Time **Salary**: ZAR 17,000 per month OTE Bonus: ZAR 3,000 per month - Develop and maintain relationships with coffee wholesale clients - Identify new business opportunities and drive sales growth - Collaborate with internal teams to ensure client satisfaction - Provide exceptional customer...
-
Contact Centre Consultant
7 months ago
Cape Town, South Africa Clicks Group Limited Full time**Listing reference**: 017084**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Call Centre and Telesales**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To provide the required level of customer service to Clicks Group customers, to...