Parts Sales Executive Kia South Africa
6 months ago
**Position Overview**:
**Specific Role Responsibilities**:
- Conduct all transactions with customers with the utmost courtesy.
- Correctly place such items in stores.
- Ensure accurate identification of customer’s needs by means of parts catalogues, computer stock lists.
- Implementation of discount structure as applicable.
- Assist all company staff in parts identification and if required, replacements.
- Assist in training new parts persons. - Ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
- Ensure that all credit sales are made to an authorised signatory of approved account.
- Keep all parts catalogues, manufactures lists, etc. updated and tidy.
- Ensure Warehouse Manager is kept aware of stock movement.
- Notify Warehouse Manager of any difference noted when inspecting incoming goods.
- Maintain good helpful relationships with all customers and their representatives.
- Assist if required in any marketing activity as required.
- Ensure all transactions take place according to company policy.
- Ensure security of all payment received.
- Ensure that the highest level of CSI is achieved.
- Conduct all transactions with customers with the utmost courtesy.
- Ensure the accurate identification of the customer needs.
- Adhere to the discount policy at all times.
- Give correct estimates and up-sell to workshop customers.
- Sell parts and accessories.
- Carrying out of all reasonable instructions/duties given to you by any member of management, from time to time.
- Required to do marketing, cold calling, visiting new and existing customers, opening new accounts, maintaining and retaining customers.
**Qualifications and Experience**:
- Matric
- Higher Certificates and/or Advanced National (Vocational) Certificates
- 3- 5 years' experience as a parts sales executive, with a proven track record.
- Autoline or Kerridge experience
- Dialogys & Microcat experience
**Skills and Personal Attributes**:
- Communication Skills
- Innovative and forward thinking
- Application of social media advertising and marketing skills
- Customer Service
- Knowledge of Parts
- Making a Sale
- Persuasive Selling Skills
- Trust and Integrity
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