Advanced Technical Support Agent

**About us** 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our marketing team and help us bring our vision to...

About This RoleWe are seeking a highly skilled Technical Support Agent to join our team at Elite Search. As a key member of our support team, you will be the trusted expert customers turn to for resolving technical issues on an advanced platform.What You'll Do:Serve as the primary point of contact for customers experiencing technical difficulties, delivering...

**Duties and Responsibilities** - Perform monitoring of systems and fix potential issues or escalate where required. - Be able to perform 2nd/3rd line hosting queries and troubleshooting. - Can troubleshoot server hardware and OS software related issues. - Know how to troubleshoot basic RAID (1,5,10) - Can Perform Backup + restore of systems from Backups...

As a Technical Support Agent, youll be the trusted expert customers turn to for resolving technical issues on an advanced platform. Your role will be essential in ensuring smooth operations, diagnosing and troubleshooting technical challenges, and guiding users through effective solutions. Youll collaborate with both technical and product teams, keeping...

As a Technical Support Agent, youll be the trusted expert customers turn to for resolving technical issues on an advanced platform. Your role will be essential in ensuring smooth operations, diagnosing and troubleshooting technical challenges, and guiding users through effective solutions. Youll collaborate with both technical and product teams, keeping...

We are seeking highly skilled Technical Agents to join our Lightspeed HOSPO Team, a dynamic environment where your expertise and passion for technology will shine.Responsibilities & DutiesAs a valued member of our elite support team, your key responsibilities include:Delivering an exceptional customer experience through technical support.Acting as the...

**Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries.** **Responsibilities**: **Provide Technical...

**Company Description** Yoyo powers some of the world’s leading retail and corporate brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience. We've created a space where passionate, smart, curious and creative people thrive. Our values are our way of being and how we show up every day. This...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

**We Are Setting The Pace** There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce...

We are seeking a highly skilled Technical Support Agent to join our dynamic team at SA Commercial (Pty) Ltd.About the RoleThis is a full-time, permanent position that requires excellent customer service and technical support skills. As a Technical Support Agent, you will be responsible for providing top-notch support to our customers through various...

A leading recruitment agency in Cape Town is looking for a skilled Technical Support Agent to join their team.In this role, you will provide technical support to clients via various channels, including phone and email.**Job Description:**We are seeking a highly motivated individual with excellent communication skills and technical knowledge to fill this...

Frogg Recruitment SA is seeking a Technical Support Agent in their Technical Support Department with previous experience in technical contact centres.This role requires the ability to work shifts, including office-based and remote working arrangements.**Key Requirements:**Grade 12 qualificationEnglish language proficiency, with a second and/or third language...

Customer Service Technical Agents Required !We are currently in the market to recruitment highly skilled technical agents to join our dynamic team !Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various...

**Technical Support Agent (Nightshift)** The position requires an individual who is a creative problem solver with excellent communication skills. **Key Performance areas**: - Provide remote/telephonic support for Internet Connectivity, Wi-Fi, VoIP, ISP and other systems. - Setup new routers and Wi-Fi access points for installation. - Maintain a high...

Responsibilities & Duties As a valued member of our elite support team, your key responsibilities include: Delivering an exceptional customer experience through technical support. Acting as the liaison between customers and internal departments. Promptly troubleshooting and resolving customer issues. Documenting and tracking customer issues and their...

**Company Overview:**Mindmatch Consulting is a dynamic and fast-paced organisation that is committed to delivering exceptional customer service and staying current with emerging technologies. We are seeking a highly skilled Advanced IT Support Professional to join our team and provide technical support to customers.The successful candidate will have a...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

**English Technical Support Agent** We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and speaking customers in the US and Europe. As part of our growing team, you will be based in Cape...

**Role Details** **Contract Duration**: Full-time **Training Schedule**: Thursday - Friday, 8:00 am - 5:00 pm GMT+2 | Sunday / Monday off **Work Schedule**:Monday - Friday, 8:00 am -5:00 pm GMT+2 | Saturday / Sunday off **Work Type and Location**: South Africa - Cape Town **Expected Start Date**: ASAP **About This Role** We're looking for a Frontline...