Tecnical Support Agent

Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

Job Title: Sales Agent Support OfficerAn exciting opportunity has arisen within our team to join the Sales Agent Support function at Mukuru. As a Sales Agent Support Officer, you will play a vital role in servicing the Agent Support function across the Mukuru Group and report directly to the Agent Support Team Leader.Key Responsibilities:Assist Field Agents...

Job Title: Sales Agent Support OfficerAn exciting opportunity has arisen within our team for a Sales Agent Support Officer to join our dynamic team at Mukuru. This role is vital in servicing the Agent Support function across the Mukuru Group and reports directly to the Agent Support Team Leader.Key Responsibilities:Provide exceptional customer service to...

**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

Job OverviewThis role is part of the Mukuru team that provides support to their field agents. The successful candidate will be responsible for ensuring that the service provided to these agents meets the expected standards.Key ResponsibilitiesAssisting Field Agents: Respond to queries and provide assistance to field agents via various communication...

About This RoleThis is an exciting opportunity to join our team as a Sales Agent Support Officer. As a key member of our Sales Team, you will play a vital role in providing exceptional support to our field agents, ensuring they receive the highest level of service and meet our service level agreements.As a Sales Agent Support Officer, you will be responsible...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! Key Responsibilities as the **French Customer Support (Sportsbook)** Agent in **Cape Town**: - Offer advice to customers engaging in online sports betting. - Respond to technical and/or account-related queries raised by customers. - Conduct research using available resources,...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced **English-speaking Customer Support Agent, **who is dedicated and customer-focused individuals to join our team. **DESCRIPTION OF THE...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

**We Are Setting The Pace** There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce...

Customer Support Agent - Portuguese SpeakingWe are seeking a highly skilled and motivated Customer Support Agent to join our team at Initiate International. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Deliver excellent customer...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

Customer Support Agent - Portuguese LanguageWe are seeking a highly skilled and motivated Customer Support Agent to join our team at Initiate International. As a Customer Support Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Deliver excellent customer...

**Job Number** - 71126 **Job Type** - Permanent **Job Title** - Web Support Agent **Computer Skills** - Ecommerce,MS Office **Industry** - Engineering **City** - Cape Town **Province** - Western Cape - Division: E-Business- Area: Stikland / Montague Gardens (Western Cape)- Reporting to: E-Business Manager- ROLES AND RESPONSIBILITIES:- Assisting with...

Dutch-Speaking Customer Service Agent Woodstock, Cape Town R27,500 per month + R500 group life cover Monday to Friday, 8 AM to 5 PM Perks and Benefits: - Competitive salary with life cover - Work in a dynamic, inclusive environment - Monday to Friday schedule – no weekends! - Career development and growth opportunities The Role: A leading company...

ARC is a leading BPO company dedicated to delivering exceptional customer experiences. We are currently seeking a skilled and motivated Spanish Customer Support Agent to join our team in Somerset West. If you are fluent in Spanish and passionate about providing top-notch customer service, we want to hear from you. **Job Description**: As a Spanish Customer...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Operations Department and are currently recruiting **Customer Support French Agents,** looking for new challenges within a dynamic and human focused company. **Description** As our Cape Town Contact...

Our client offers an exciting opportunity for a sales and support agent to promote Sage Pastel Payroll Service to companies.DutiesSales of the Sage Payroll productsSupport the client base with payroll queriesRequirementPayroll knowledge - certification is beneficialSage Pastel Payroll knowledge – certification is beneficialBCom degree (or comparable...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. **The role as Customer Service Support Agent**: Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and...

About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...