Tecnical Support Agent

Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

About the RoleAs a Sales Agent Support Specialist at Mukuru, you will play a vital role in ensuring seamless service delivery to our field agents. Reporting directly to the Agent Support Team Leader, you will be responsible for servicing the Agent Support function across the Mukuru Group.Key ResponsibilitiesLog all agent requests via Zendesk or Xcally, with...

**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

Job OverviewThis role is part of the Mukuru team that provides support to their field agents. The successful candidate will be responsible for ensuring that the service provided to these agents meets the expected standards.Key ResponsibilitiesAssisting Field Agents: Respond to queries and provide assistance to field agents via various communication...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! Key Responsibilities as the **French Customer Support (Sportsbook)** Agent in **Cape Town**: - Offer advice to customers engaging in online sports betting. - Respond to technical and/or account-related queries raised by customers. - Conduct research using available resources,...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced **English-speaking Customer Support Agent, **who is dedicated and customer-focused individuals to join our team. **DESCRIPTION OF THE...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

**We Are Setting The Pace** There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

**Job Number** - 71126 **Job Type** - Permanent **Job Title** - Web Support Agent **Computer Skills** - Ecommerce,MS Office **Industry** - Engineering **City** - Cape Town **Province** - Western Cape - Division: E-Business- Area: Stikland / Montague Gardens (Western Cape)- Reporting to: E-Business Manager- ROLES AND RESPONSIBILITIES:- Assisting with...

ARC is a leading BPO company dedicated to delivering exceptional customer experiences. We are currently seeking a skilled and motivated Spanish Customer Support Agent to join our team in Somerset West. If you are fluent in Spanish and passionate about providing top-notch customer service, we want to hear from you. **Job Description**: As a Spanish Customer...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Operations Department and are currently recruiting **Customer Support French Agents,** looking for new challenges within a dynamic and human focused company. **Description** As our Cape Town Contact...

Our client offers an exciting opportunity for a sales and support agent to promote Sage Pastel Payroll Service to companies.DutiesSales of the Sage Payroll productsSupport the client base with payroll queriesRequirementPayroll knowledge - certification is beneficialSage Pastel Payroll knowledge – certification is beneficialBCom degree (or comparable...

We are seeking highly skilled Technical Agents to join our Lightspeed HOSPO Team, a dynamic environment where your expertise and passion for technology will shine.Responsibilities & DutiesAs a valued member of our elite support team, your key responsibilities include:Delivering an exceptional customer experience through technical support.Acting as the...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. **The role as Customer Service Support Agent**: Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and...

About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...

Position: Installation Support Agent Commencement: Immediately Contract: Full-time Work hours: Monday - Sunday. Flexible hours & shifts. Shift times may change and are dependent on operational requirements. Work hours include working every second weekend. Location: Cape Town. South Africa Remuneration: Commensurate with qualifications and experience Role...

Position Summary We are searching for inspiring and well-rounded Customer Support Agent to join our digital health platform, Holisticly®, which is designed to offer integrated, whole - person solutions. As a Customer Support Agent, you’ll be the friendly face and problem-solving expert assisting users of the Holisticly health application. Your mission is...

Job OverviewWe are seeking a driven and results-oriented Telesales Representative to join our dynamic team at West Coast Personnel. In this exciting role, you will play a critical part in supporting our Estate Agents by contacting potential property sellers and arranging meetings.About the RoleThis is a 3-month fixed contract opportunity that offers a...

**Job Title**: Registration Support Centre Agents **Vega** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...