Customer Care Administrator

1 week ago


Johannesburg, South Africa Sandi Crowther Recruitment Full time

Gauteng, JHB - Central
- R 14 000 - R 17 000 Monthly Cost To Company (Provident Fund contribution, Funeral Fund)

**Hyde Park, Johannesburg. **Opportunity exists for Customer Care Administrator with exceptional customer orientation and at least 4 years experience in an administrative / customer service role dealing directly with customers.

Responsibilities will include thorough and comprehensive customer care including handling escalated customer queries, complaints and ensuring that customer issues are resolved promptly and satisfactorily. Administrative duties including verification, escalations, CRM report checks. Organising and managing team social events and team building events in line with budget allocations.

**Requirements**:

- At least 4 or more years experience within administrative and customer service roles dealing with customers directly
- Minimum Matric
- Advanced computer literacy, especially Excel
- Advanced numeracy / mathematical skills
- Reporting and analysis skills
- Meticulous attention to detail
- Business literacy: excellent written and verbal communication skills
- Time management - strict deadline management
- Valid drivers’ license and own vehicle advantageous

For more information please contact:

- Tess Robertson



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