Sales Care Representative

3 weeks ago


Johannesburg, South Africa GAAP Point of Sale Full time

GAAP Point Of Sale is recruiting a Sales Care Representative. This position is based at our offices in Midrand Johannesburg.

**Job Specification**
- Providing excellent sales care and customer service to our existing clients
- Effective handling of queries and complaints with suitable solutions at hand
- Handling of additional sales and upgrade sales including site visits, quoting, and sales process completion
- Handling contract queries, internal coordination, and internal sales administration
- Providing accurate and valid information by utilizing the correct methods and tools
- Quoting and upselling of products and services with good negotiation skills
- A combination of office-based; remote working; and travelling to clients
- Maintaining a positive and professional attitude toward client and colleagues at all times

**Minimum Requirements**
- Own reliable motor vehicle and valid driver’s licence
- Fluent in English
- Computer literate (a strong knowledge of all Microsoft programs)
- Salesforce knowledge advantageous
- Excellent communication skills - verbal, written, and face-to-face - as well as active listening skills
- Strong administrative skills with attention to detail
- Ability to multi-task, prioritize, and manage time effectively
- Ability to work well under pressure and as part of a team
- Previous hospitality industry experience advantageous
- Previous corporate sales and / or customer service experience required
- Please note that working hours for this position are from 08:00am to 17:00pm, Monday to Friday, and must be willing to work overtime and after hours as and when required.

COVID-19 considerations:

- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

**Experience**:

- Sales: 1 year (preferred)
- hospitality industry: 1 year (preferred)

**Language**:

- English (required)

License/Certification:

- driver’s licence and own reliable motor vehicle (required)

Willingness to travel:

- 50% (preferred)

Application Deadline: 2023/02/20


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