Customer Care Agent
Found in: beBee S ZA - 4 weeks ago
Job title : Customer Care Agent – Sales Operations Department – Field Sales Department – Gauteng jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : May 04, 2024
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Diplomat South Africa is looking to fill the role of an Customer Care Agent in the Sales Operations – Field Sales Department, based in Johannesburg, Gauteng. This position will report to the Call Centre Manager.
Key Responsibilities:
To ensure that the customer care centre operates in a manner that supports the customer service excellence objective.
This role will be responsible to control and monitor the close out of customer complaints in an effective manner and to implement preventative measures not to repeat same errors:
Position Requirements:
Completed matric or equivalent, accredited by SAQA OR equivalent work experience. 3 – 5 years experience in Customer Service / Sales environment preferably within the FMCG environment. Good working knowledge of computer programs such as Microsoft Outlook, Word, Excel, PowerPoint and SAP. Excellent attention to detail and follow-up skills. Must be customer service orientated. Strong telephone etiquette skills. Ability to build and maintain good relationships.*Customer Service jobs in south africa
*Customer Care Agent – Sales Operations Department – Field Sales Department – Gauteng in Johannesburg
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