Senior Customer Care Specialist

Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...

As a Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area** **Interpersonal and team relationships** Team Build, support and maintain interpersonal and team relationships...

A Customer Care Manager is needed with experience in the Telecommunications industry. Title: Customer Care Manager Location: Johannesburg North **Responsibilities Include (but are not limited to)**: - Working closely with the Buyers, Replenishers and senior management of the respective departments. - Initial financial year budget plans for respective...

Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...

Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...

This global entity is looking for a excise super start to help drive their business forward! Position: Senior Customs and Excise Specialist Location: Johannesburg North, Gauteng **Salary**: R 800 000.00 - R 1 100 000.00 per annum **Company and Job Description**: This multinational brand in the Oil and Gas industry is expanding their team and they are...

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000043/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an OEM that seeks the expertise of a Customer Care Coordinator **Minimum Requirements**: - Must have a Minimum of 3 to 5 years’ experience in Automotive OEM Customer...

Gauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...

National Renal Care has grown and evolved into the leading total kidney disease management organisation that provides person-centred health and care, which is digitally enabled, and data driven. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Data Integration Specialist. ROLE...

Step into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Mission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...

**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...

Grade 12 coupled with a minimum of 3 years' Customer Care experience - ** Recent working experience in the** **Material Handling Equipment (Forklift) or Automotive industry ESSENTIAL**: - A qualification in supply chain logistics would be advantageous - ** Must be literate on Kerridge or Autoline and Excel**: - Exceptional telephone etiquette - Able to...

**Position Summary**: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team...

Main Purpose Of Job: - Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client - Communication is to be clear, concise and accurate at all times - Explanation of the repair process must be provided to the client - Ensure customers are updated continuously on the repair process...

**QUALIFICATIONS & EXPERIENCE**: - Relevant three (3) year qualification. - A Higher Certificate in Short-term Insurance will be advantageous. - At least 3 years experience in short term insurance and customer service /complaints management /claims handling experience.

National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Senior IT Technician. ROLE SUMMARY The...

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

Your key** job** responsibilities as the **Dutch speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **Dutch speaking Customer Care Associate job**...